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TOPIC: Should you renegotiate your CC when FaJ comes in?

Should you renegotiate your CC when FaJ comes in? 01 Jun 2018 12:28 #8271

  • Tufty
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Hello, I’ve just joined. :)

Can anyone give me some advice?

On my CC I’d agreed to look on and apply for jobs on UJM. But now that the FaJ service is to replace Universal Jobmatch, should I ask my work coach to remove that I should look for jobs on UJM, and if I don’t do this will I be sanctioned once UJM closes down?

I heard on another forum something about that you should renegotiate your CC when FaJ comes in, but I can’t remember the forum.
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Should you renegotiate your CC when FaJ comes in? 01 Jun 2018 12:45 #8274

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Hi, And welcome to the Forum,
I Think you have to Renegotiate,
But I expect someone with far more knowledge on this will be along soon.
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Should you renegotiate your CC when FaJ comes in? 01 Jun 2018 13:42 #8277

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Hello Tuffy and welcome to the Forum.

FaJ has been available since 14th May.

UJM will be available, but with reduced services, if it was ever anything else, until 17th June.

It would be a good idea to make enquiries on your last signing day before that date just in case your coach attempts to trap you if you say nothing.

Your CC will certainly need to be reviewed and renegotiated if it contains any references to UJM as will the thread on the link below which will give you some tips on how to prepare for CC reviews.

welfarecentral.org/index.php/forum-home/universal-jobmatch/1562-how-to-counter-pressure-to-register-use-or-allow-access-to-ujm

Although it was specifically aimed at UJM registration many points remain relevant to FaJ.
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Should you renegotiate your CC when FaJ comes in? 01 Jun 2018 13:44 #8278

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Tufty

Are you on JSA or UC?

Can you copy the exact words used on your current CC that concern Jobmatch and any other jobsites here?

Jobmatch can still be used until 17/6/18

"Latest update
Find a job is going to replace Universal Jobmatch. You can still use Universal Jobmatch until the 17th June."
findajob.dwp.gov.uk/ links to jobsearch.direct.gov.uk/register.aspx?redirect=http%3a%2f%2fjobsearch.direct.gov.uk%2fhome.aspx

Regards " if I don’t do this will I be sanctioned once UJM closes down? Doubt you can be sanctioned because Jobmatch is closing and the burden is on the Jobcentre to make proposals to change your CC in this context of the new findajob.dwp.gov.uk

If you have time to read through, the DWP has disclosed it's internal guidance on 'Find a job' at www.whatdotheyknow.com/request/adzunas_find_a_job_technology_jo#incoming-1158772 and this DWP letter may be helpful www.whatdotheyknow.com/request/484887/response/1164874/attach/html/3/FoI%202364%20response.pdf.html

3. AGREEING AND AMENDING YOUR ‘CLAIMANT COMMITMENT’
www.cpag.org.uk/content/ask-cpag-online-how-can-you-avoid-jsa-actively-seeking-work-sanction
Avoiding JSA ... Sanctions www.cpag.org.uk/content/ask-cpag-online-avoiding-jsa-and-esa-sanctions
Avoiding and Challenging Universal Credit Sanctions www.cpag.org.uk/content/ask-cpag-online-avoiding-universal-credit-sanctions
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Should you renegotiate your CC when FaJ comes in? 01 Jun 2018 18:22 #8285

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Thanks for your advice and also Benefit Bolshie's advice.

I'm on JSA. My CC says "Log in to my Universal Jobmatch account to find and apply for jobs I can do."
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Should you renegotiate your CC when FaJ comes in? 01 Jun 2018 21:18 #8288

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Tufty wrote:
Thanks for your advice and also Benefit Bolshie's advice.

I'm on JSA. My CC says "Log in to my Universal Jobmatch account to find and apply for jobs I can do."

As your JSA claim is active, you can refer any proposed change of your JSA-CC to a Decision Maker (DM) for them to assess whether any change a 'Coach' is suggesting is reasonable for you. It remains unclear if 'coaches' can add 'Find a Job' to a CC, when a claimant already has an account(s), a profile and have uploaded your CV to another jobsite.

For anyone on JSA and who declines to create a Find a Job account, profile and upload a CV, the Jobcentre could consider issuing a Jobseekers' Direction to mandate doing so or face sanctions if not undertaken and the claimant has no 'good reason' for not doing so.

During the time frame of "Jobseeker’s Agreement – Referral to a Labour Market Decision Maker"
webcache.googleusercontent.com/search?q=cache:-HEk9h6zZS8J:https://www.whatdotheyknow.com/request/168901/response/413463/attach/5/FOI%25203322%2520A2.pdf+&cd=1&hl=en&ct=clnk&gl=uk&client=firefox-b-ab
you could seek advice and guidance of challenging any proposed inclusion of Find a Job in your CC and inform the DEcision Maker before time runs out to accept a proposed CC when directed to do by a DM

There are many reasons put forward that it can never be mandatory to 'create a Find a Job account, profile and upload a CV thereto', but acting on that approach risks sanctions and any claimant would have to be happy with such risks and my suggestions are from a pragmatic point of view, especially as the DWP has not yet created any sanctions guidance mentioning Find A Job and I am not in a position to suggest anyone take risks not tested out and then reported on how the DWP responds, in terms of copies of DWP replies - with personal data removed (redacted)
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Should you renegotiate your CC when FaJ comes in? 02 Jun 2018 00:18 #8291

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Tuffy says;

“My CC says "Log in to my Universal Jobmatch account to find and apply for jobs I can do."

When the time comes I would suggest as an update:

“I will register with my preferred job search engines to search and apply for appropriate jobs”
“I will create and maintain an online profile and a CV on my preferred job search engines”
“I will access other job search engines in order to enhance my job seeking prospects”

That’s three activities for the price of one. I can’t see how a Decision Maker would find this unreasonable. Because it doesn’t mention FaJ specifically can’t legally justify raising a doubt or incurring a sanction.

There is no law, clause of a law, statutory instrument, or regulation that requires a claimant, or anyone else for that matter, to register or open an account on findajob.dwp.gov.uk , the DWP’s newly adopted baby to replace Universal Jobmatch (UJM).that is being thrown out with the bath water. In reality there is no mention of any Find a Job Service (FaJ) at all, not a peep, in any legislation.

Nor can there be, as doing so would be anti-competitive and thus would fail the ‘Wednesbury Principles’ test of reasonableness. Therefore, to demand that a jobseeker registers with FaJ, particularly under threat of a possible sanction if not complied with, would be illegal.

The only statutory provision that the DWP and JCP invariably relies on to encourage, trick, cajole, intimidate, coerce or impose on a claimant the opening, registering, use of, or provision of access to a FaJ account is Section 17 specifically (3)(c) and/or (d) of the Welfare Reform Act 2012.

The section of that law that they prey in aid is:

17. Work search requirement
(1) In this Part a “work search requirement” is a requirement that a claimant take—
(a) all reasonable action, and
(b) any particular action specified by the Secretary of State,
for the purpose of obtaining paid work (or more paid work or better-paid work).

(2) The Secretary of State may under subsection (1) (b) specify the time to be devoted to any particular action.

(3) Action which may be specified under subsection (1) (b) includes in particular—
(a) carrying out work searches;
(b) making applications;
(c) creating and maintaining an online profile;
(d) registering with an employment agency;
(e) seeking references;
(f) any action prescribed for the purpose in subsection (1).

(4) Regulations may impose limitations on a work search requirement by reference to the work to which it relates; and the Secretary of State may in any particular case specify further such limitations on such a requirement.

(5) A limitation under subsection (4) may in particular be by reference to—
(a) work of a particular nature,
(b) work with a particular level of remuneration,
(c) work in particular locations, or
(d) work available for a certain number of hours per week or at particular times, and may be indefinite or for a particular period.

That’s it, two little sentences; not even full complete sentences at that. I have included the whole Section of the law just so that those two little part sentences may be seen in context and to show that there are no ‘ifs’ or ‘buts’ or ‘subject to sub-section so and so’ to be taken into consideration.

Therefore, to comply with the relevant clauses in the Act claimants need only to choose and register with any of the numerous recruitment or employment agencies available on the internet.

The fact is that the vast majority of jobs posted on the FaJ website are posted via agencies and requires one to apply for those jobs via one or other of those numerous recruitment or employment agency websites anyway. Registering with them and providing a profile and CV is usually a prerequisite whilst making the application, unless an address or telephone number is provided for the actual employer, which is very rare.

Thereafter, regular visits to those websites, tweaks to profile as and when required, is all that is necessary for claimants to comply with their obligations under the Act and their entitlement to Universal Credit or Jobseekers Allowance, as far as this particular requirement is concerned anyway .

The claimant has thus created and is maintaining an online profile as the law requires without even thinking about FaJ. Most of those other sites also facilitate the direct application for the jobs they carry whereas FaJ usually acts merely as a ‘middleman’. The necessity for claimants to go through 2 or3 registration processes is reduced to one. Surely a more efficient and effective, and more secure process from the personal data protection point of view.

So, what recourse does the claimant have if s/he is pressured into signing up to FaJ specifically?

For a start s/he can refer to the DWP’s own pronouncement:

A Freedom of Information request to DWP asked:

“What is the law and DWP rules regarding the new FaJ website that is replacing UJM?”
“Will it be mandatory for a jobseeker to register with the site?”

The DWP response was:

“Claimants cannot be mandated to use the Find a Job website specifically. However, under Day One Conditionality in JSA, claimants are asked to create an account and upload a Curriculum Vitae (CV) in Find a job or another jobsite when they make a new claim……”

www.whatdotheyknow.com/request/484887/response/1164874/attach/3/FoI%202364%20response.pdf?cookie_passthrough=1

Those explanations should indicate to a work coach, unless s/he is a complete moron, that there is a choice available and claimants can’t be mandated to register with FaJ.

Should further explanations be necessary claimants might offer the following as grounds for coming to their decision not to register.

Here is a clause from the FaJ Service’s own Articles of policy that I fundamentally object to:

DWP responsibility
We will do our best to make sure this service is available, virus free and that the information we provide is accurate and complete.
We are not responsible for:
• you being unable to access the site, for example if it is unavailable due to maintenance or technical issues. We will report any unavailability to our supplier, Adzuna
• any kind of loss or damage as a result of using the site
• the accuracy of job descriptions and any other user content
• the content of other websites we link to

The DWP does not claim rights, ownership or control over content uploaded on the site by Users. The person or organisation uploading User Content retains the rights in its intellectual property and is solely responsible for protecting the rights of its Intellectual Property.

This is going to leave my data protection and privacy rights, not to mention any protection from identity theft, up the Swanney. I do not agree or accept this state of affairs.

The very first clause states:

“Please read these terms of use and corresponding documents carefully. By using the ‘Find a job’ service you confirm that you accept these terms and that you agree to comply with them. If you do not agree to these terms, you must stop using the site and the online content immediately”.

The Service itself is advising me not to use the site.

There has to be some ulterior motive behind the desperate pressure by work coaches, at the insistence of DWP, to sign claimants up to FaJ in preference to any other.

Previous experience of UJM and all the various courses run by DWP via sub-contractors, providers, agencies, work coaches and assorted flunkies are testament to the deviousness, duplicity and dishonesty that all of the above mentioned stoop to. It has led me to the unshakable conclusion that all of the above mentioned are not to be trusted any further than I can throw them. I certainly have no intention of giving in to any form of pressure to sign up to FaJ. I have no desire to give anyone carte blanche to use, abuse, interfere with or have unspeakable things done to me.
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Should you renegotiate your CC when FaJ comes in? 02 Jun 2018 10:51 #8300

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Thanks MrFrankZola and Benefits Bolshie for your helpul advice. I'm much clearer now to know what to do
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Should you renegotiate your CC when FaJ comes in? 02 Jun 2018 12:07 #8302

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BB wrote: There has to be some ulterior motive behind the desperate pressure by work coaches, at the insistence of DWP, to sign claimants up to FaJ in preference to any other.

Absolutely agree with this BB because why bother to replace UJM with anything else if their `motives` were not to use such a site to control people under the scrutiny of using such a site? The system should be that claimants can show their jobsearch in any form they choose (their words not mine) and using all the available sites and other avenues non-internet that are available to us. Why the need to have a site like FAJ in the first place? Ulterior Motive sounds about right because otherwise, FAJ wouldn`t have been thought about. Being given a direction or mandation to OPEN an account and upload a CV to it seems to be their opening show, but if they have no rights to accessing our FAJ account.....why not just allow people to open ANY account without including FAJ anyway?
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Should you renegotiate your CC when FaJ comes in? 02 Jun 2018 15:30 #8304

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On:

"When the time comes I [BB] would suggest as an update:

“I will register with my preferred job search engines to search and apply for appropriate jobs”
“I will create and maintain an online profile and a CV on my preferred job search engines”
“I will access other job search engines in order to enhance my job seeking prospects”
From: welfarecentral.org/index.php/forum-home/benefits-discussion/1720-should-you-renegotiate-your-cc-when-faj-comes-in#8291

Not sure if a 'Coach' or DM would require any "preferred" or "other" jobsites to be named (reed, adzuna, monster etc), as understand DWP advises 'Coaches' to be very specific and not generic with regards CC agreements.

For Tufty above is enough to take control of variation of a JSA CC (Legally a JSA Jobseekers Agreement JSAg)

****************************************

Comments below are an effort to work through other related issues

Still leaves open the possibility of a 'Coach' notifying a claimant of a specific suitable vacancy they must apply for via an FAJ account only.

BB says: "Therefore, to demand that a jobseeker registers with FaJ, particularly under threat of a possible sanction if not complied with, would be illegal"?

So for Jobmatch, all mandatory requirements to register with it, create a profile and upload a CV had been illegal?
Can anyone point to any social security Tribunal decisions that confirm this or requests for Judicial Review that got permission to go ahead, during
2013 to 2018 for Jobmatch? Noting that during 2013 to 2015 the DWP made 3000+ Jobmatch related sanctions referrals.

The DWP explain what they consider is the legal basis of mandating Jobmatch, for Decison Makers, for Universal Credit in Memo ADM 15/16 (pdf)

Referring to the Welfare Reform Act 2012 Work-related requirements, Section 17
(Have never seen DWP make any reference to this for JSA and Jobmatch)

For JSA

"What happens if I refuse to register on Universal Jobmatch?
A: If after the Jobcentre Plus adviser has explained the benefits of the service
to you, you still refuse to use Universal Jobmatch, the adviser may then
consider whether it is reasonable to issue a Jobseeker’s Direction to mandate
you to register on Universal Jobmatch"

Jobseekers Act 1995
Denial of jobseeker’s allowance
Section 19A (2)
(c) without a good reason refuses or fails to carry out a jobseeker's direction which was reasonable having regard to his circumstances;
As mentioned in Chapter 34 - JSA Sanctions

Jobseekers Act 1995
Section 10
Variation of jobseeker’s agreement. [aka JSA CC]
Note: DWP calls a JSA Jobseekers' Agreement (JSAg) a Claimant Commitment
"here is no such thing as a claimant commitment (pdf) and this is simply an extra- legal rebranding of the jobseeker’s agreement"

Jobseeker Directions Guidance Queries and Help
"A Jobseeker Direction is only to be considered when a claimant does not voluntarily undertake a particular action"

Anyone know which legislation specifically mentions a requirement for a JSA or a UC benefit claimant to have a CV, phone number and email address, as a condition of entitlement or risk sanctions for not providing the DWP with evidence of having such when the claim is live when formally required to do so?
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Should you renegotiate your CC when FaJ comes in? 02 Jun 2018 15:33 #8305

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Tufty wrote:
Thanks MrFrankZola and Benefits Bolshie for your helpul advice. I'm much clearer now to know what to do

Good

If possible please let everyone know what happens when you make any suggestions for your CC (aka a Jobseekers Agreement JSAg)

If you end up having to refer any variation of your CC to a Decision Maker, you might want to check out:

Jobseeker’s Agreement – Referral to a Labour Market Decision Maker
"If the claimant is unable to agree a meaningful Jobseeker’s Agreement and
every effort has been made to resolve this with them the proposed agreement
must be referred to a Labour Market Decision Maker, who will normally make
a determination within 14 days of the referral. "

"pplication for revision relates to a variation to a Jobseeker’s
Agreement
Following a Labour Market Decision Maker’s proposals to vary a Jobseeker’s
Agreement, AR code JSA/543, a claimant may enter into the Jobseeker’s
Agreement, be paid Jobseeker’s Allowance as a result but then subsequently
dispute the Labour Marker Decision Maker’s decision.
A claimant has 21 days in which to comply with a proposed variation but has a
minimum of one calendar month in which to dispute the Labour Market
Decision Maker’s decision.
They can either:"
Regardless of above quotes, when a CC is referred to a DM, they should explain in writing what processes they will follow and the time scales involved.

Jobseekers Act 1995
Section 10
Variation of jobseeker’s agreement. [aka JSA CC]
www.legislation.gov.uk/ukpga/1995/18/section/10
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Should you renegotiate your CC when FaJ comes in? 02 Jun 2018 15:54 #8306

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Tufty wrote:
Thanks MrFrankZola and Benefits Bolshie for your helpul advice. I'm much clearer now to know what to do

MrFrankZola wrote:
If possible please let everyone know what happens when you make any suggestions for your CC (aka a Jobseekers Agreement JSAg)


Yes, I'll do that.
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Should you renegotiate your CC when FaJ comes in? 02 Jun 2018 18:16 #8313

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Tufty wrote:
Thanks for your advice and also Benefit Bolshie's advice.

I'm on JSA. My CC says "Log in to my Universal Jobmatch account to find and apply for jobs I can do."

Does the CC make reference to any other Jobsite(s), please share exact wording it possible
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Should you renegotiate your CC when FaJ comes in? 02 Jun 2018 19:10 #8314

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So if you don't agree with cc and sign it. When they send it to a decision maker does that mean you have to wait for your jsa while the decision maker makes a decision and when it comes back then you can sign it.
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Should you renegotiate your CC when FaJ comes in? 02 Jun 2018 20:21 #8315

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MrFrankZola wrote:
Does the CC make reference to any other Jobsite(s), please share exact wording it possible

Yes, it says: “Use jobsites and employer websites to find and apply for jobs I can do”.
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Should you renegotiate your CC when FaJ comes in? 02 Jun 2018 20:22 #8316

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MrFrankZola wrote:
On:

"When the time comes I [BB] would suggest as an update:

“I will register with my preferred job search engines to search and apply for appropriate jobs”
“I will create and maintain an online profile and a CV on my preferred job search engines”
“I will access other job search engines in order to enhance my job seeking prospects”
From: welfarecentral.org/index.php/forum-home/benefits-discussion/1720-should-you-renegotiate-your-cc-when-faj-comes-in#8291

Not sure if a 'Coach' or DM would require any "preferred" or "other" jobsites to be named (reed, adzuna, monster etc), as understand DWP advises 'Coaches' to be very specific and not generic with regards CC agreements.

For Tufty above is enough to take control of variation of a JSA CC (Legally a JSA Jobseekers Agreement JSAg

Obviously the claimant will be ready to name his/her preferred job search engine if the coach insists on having named ones entered. Did not think it prudent for me to name ones here considering that I’m playing hell when DWP names ones.

****************************************
"Still leaves open the possibility of a 'Coach' notifying a claimant of a specific suitable vacancy they must apply for via an FAJ account only"

How would one apply for a job without an employment agency address or an actual employer address? Unless FaJ itself is the acting agency, in which case one would expect there to be some sort of name or different reference to identify the employer on their system. Let them give me the name and/or ref no, otherwise they would be restricting me by setting conditions.

"BB says: "Therefore, to demand that a jobseeker registers with FaJ, particularly under threat of a possible sanction if not complied with, would be illegal"?"

Let them show me by what legal instrument are they mandating me to register with FaJ.

"So for Jobmatch, all mandatory requirements to register with it, create a profile and upload a CV had been illegal?

Unless they used the tactic of making one agree to it via a CC activity.

"Can anyone point to any social security Tribunal decisions that confirm this or requests for Judicial Review that got permission to go ahead, during 2013 to 2018 for Jobmatch? Noting that during 2013 to 2015 the DWP made 3000+ Jobmatch related sanctions referrals".

If you say there are none, and since I don’t know them all off by heart, I’ll have to accept what you say, with reservations.

I appreciate your ‘effort to work through other related issues’. You certainly appear to have all of the questions and the doubts, we already have plenty of those. Specific answers to those questions and confidence is what most of us yearn for.

My primary objective was to persuade the reader that claimants have a choice when it comes to registering on FaJ, and make a case for choosing not to register, if that is their choice. If you think my case is weak, say so. Then perhaps suggest a stronger one.

At the end of the day, if a coach then raises a doubt, which is the first step to getting sanctioned, s/he must justify, with corroborating evidence, why s/he raised it. It is not for the claimant to pre-empt or challenge that evidence before it is heard. I don’t think fobbing me off and bogging me down with years worth of tribunal cases and legislation and DWP propaganda will wash. They’ll have to be more specific than that. Say what they mean and mean what they say.
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Should you renegotiate your CC when FaJ comes in? 02 Jun 2018 20:45 #8317

Benefit Bolshie wrote:
"Still leaves open the possibility of a 'Coach' notifying a claimant of a specific suitable vacancy they must apply for via an FAJ account only"

How would one apply for a job without an employment agency address or an actual employer address? Unless FaJ itself is the acting agency, in which case one would expect there to be some sort of name or different reference to identify the employer on their system. Let them give me the name and/or ref no, otherwise they would be restricting me by setting conditions.

I had a very similar situation at my first signing on at my current jobcentre, where they had a list of job vacancies which were apparently only via UJM. The roach I was seeing had 2 jobs she wanted me to apply for this way and printed them out for me. Further investigation I discovered the 2 jobs weren't only available through UJM, the exact same 2 jobs were on Indeed and I applied on there. The good thing about many jobs you apply for with Indeed is you get a confirmation email, so when at my next appointment I was asked if I'd applied for those jobs I told them I had, but on Indeed and had email evidence if needed. No further questions regarding those jobs and I was never asked to apply for jobs this way again.

You can apply for the job through the company direct if you wish, as I think BB is implying, more often than not when they say these vacancies are only on FaJ or UJM they're talking out of their backsides, so it's always worth looking to see if these jobs are available elsewhere especially on one of your more favoured jobsites.
Flotsam: People who are considered to be worthless or to have been rejected by society.
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Should you renegotiate your CC when FaJ comes in? 02 Jun 2018 21:05 #8318

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Good point on names of employer or agency, For jobmatch they use "
Company Confidential", but on Find a Job employers names and recruitment agencies seem to be named without exception

This Interserve job "102723"
findajob.dwp.gov.uk/details/102723
Requires an application via Find A Job
findajob.dwp.gov.uk/sign-in?after_login=%2Fapply%2F102723
Would not be sure how to track down which part of Interserve to submit an application to.

When anyone asserts something is illegal and can't cite any Tribunal decision or Court ruling that supports that opinion, should claimants act on such opinion and risk sanctions if they say to the DWP that they will not X because it is "illegal", but have no evidence of the illegality from a Tribunal or Court?

"So for Jobmatch, all mandatory requirements to register with it, create a profile and upload a CV had been illegal?

BB: Unless they used the tactic of making one agree to it via a CC activity.

So use of a JSA CC for something that is fundamentally illegal becomes legal once in a CC? And use of a Jobseeker Direction has no relevance here when a claimant did not volunteer to register with Jobmatch, create a profile and upload their CV and the Direction requires it or face sanctions?

No one can secure with "confidence" any "answers" unless these "answers" can be subjected to independent veracity. Trust, but verify Put simply, there is no tribunal case or court decision that shows that DWP's use of a Jobseeker Direction (JDs) to enforce registration with Jobmatch, create a profile and upload a CV, was ever illegal. A JD was the primary method to mandate Jobmatch when a claimant declined to 'registration with Jobmatch, create a profile and upload a CV' voluntarily.

Suppose Jobmatch issues are moot, as it is now defunct.
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Should you renegotiate your CC when FaJ comes in? 02 Jun 2018 21:45 #8319

  • Benefit Bolshie
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Universal Jobmatch Toolkit
Chapter 03

Issuing a Jobseeker’s Direction to mandate JSA claimants to create a profile and public CV in Universal Jobmatch

51. Where you have explained the benefits to claimants of creating a profile and public CV in Universal Jobmatch and they will not do so willingly, they can be mandated to create a profile and public CV.

52. However, for legal reasons, you cannot issue a Jobseeker’s Direction to mandate a claimant to create a profile and public CV unless a DWP IAD service is reasonably available to them should they need to use one – for example, because they do not want to accept cookies and therefore need to have access to a device on which cookies have already been accepted.

53. You also cannot issue a Jobseeker’s Direction to mandate a claimant to give us access to their account – this is their decision not ours.

So, if you can’t do it for legal reasons yet you go ahead and do it, you are not doing it legally. If you are not doing it legally, you are doing it illegally.
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Should you renegotiate your CC when FaJ comes in? 02 Jun 2018 22:25 #8321

  • MrFrankZola
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Benefit Bolshie wrote:
Universal Jobmatch Toolkit
Chapter 03

Issuing a Jobseeker’s Direction to mandate JSA claimants to create a profile and public CV in Universal Jobmatch

51. Where you have explained the benefits to claimants of creating a profile and public CV in Universal Jobmatch and they will not do so willingly, they can be mandated to create a profile and public CV.

52. However, for legal reasons, you cannot issue a Jobseeker’s Direction to mandate a claimant to create a profile and public CV unless a DWP IAD service is reasonably available to them should they need to use one – for example, because they do not want to accept cookies and therefore need to have access to a device on which cookies have already been accepted.

53. You also cannot issue a Jobseeker’s Direction to mandate a claimant to give us access to their account – this is their decision not ours.

So, if you can’t do it for legal reasons yet you go ahead and do it, you are not doing it legally. If you are not doing it legally, you are doing it illegally.

When a 'coach' or adviser issued a Jobseeker Direction (JD) they would be required to take account above and then issue a JD.

'Latest copy of Universal Jobmatch Tool Kit 2017'.
Chapter 03 – Using Universal Jobmatch (UJ) About this guidance
Issuing a Jobseeker’s Direction to mandate JSA claimants to
create a profile and public CV in Universal Jobmatch
www.whatdotheyknow.com/request/418038/response/1011868/attach/html/4/Ch%2003%20Using%20Universal%20Jobmatch.pdf.html
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