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TOPIC: Enquiry regarding benefit/pension payments into a Post Office account?

Enquiry regarding benefit/pension payments into a Post Office account? 07 Jun 2018 13:14 #8444

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My mother received a brown envelope this morning (she gets her state pension paid into a Post Office account) and she is being asked to call a freephone number or send back the form with her account details on it so that they can pay her pension into her BANK account instead, although they state she can still withdraw cash/pay in money/cheques through the post office as normal.

I`ve done a quick search on here as I remember El-dude (I think?) being sent a letter not so long ago informing them that they would need to open a bank account to have their benefit payments paid into it and if memory serves, that this is not a mandatory action, but one that saves DWP money? The discussion was that claimants (and now pensioners it seems) are being written to telling them, "WE want to pay your benefit/tax credits" into a named bank account. No mention of her state pension, just the words, benefit or tax credits.

I can ring them up on her behalf,but I realised this is very similar to the letters claimants on UC are getting if they have a post office account rather than a bank account and put two and two together. I suppose what I`m asking here is,did anyone carry this action out? Or did you stick with your post office account and never hear anything again about it? Just want to know if it`s delaying the inevitable or should I ignore it?
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Enquiry regarding benefit/pension payments into a Post Office account? 07 Jun 2018 13:32 #8445

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Just googled and found this:
equallives.org.uk/hmrc-benefits-credits-asking-people-change-post-office-accounts-bank-accounts/

Reply from someone who called the freephone number regarding these changes:

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So it seems all is fine....for now. Until they decide not to renew Post Office account contracts.
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Enquiry regarding benefit/pension payments into a Post Office account? 15 Jul 2018 17:51 #9334

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Just to add to this topic, I went back to the equalives website to see if more replies had been posted regarding this `open a bank account` rather than using the post office card account for pension credit or Universal Credit payments. Someone posted this reply:

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So according to this, PJ Morgan are responsible for current card accounts, but they also run the Post Office BANK accounts, which allows for direct debits etc....just as a bank account would. But allowing people to stay using their post office rather than a bank if they prefer to do that. Just thought this might be interesting to anyone who receives one of these letters from HM Government asking them to open a bank account to have their Universal Credit paid. It`s all a money saving excersize. NOT compulsory. (yet)
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Enquiry regarding benefit/pension payments into a Post Office account? 24 Jul 2018 14:12 #9477

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Hi All, Have received similar letters regarding the closing of the Post Office accounts and being instructed to open a standard bank account through
which benefits will be paid. I did some internet research and found that the PO accounts are administered by JP Morgan who will do so until 2020, so I
see no urgency in closing your PO account at least until then when situation will need to be again reviewed.....regardless as to what the DWP are currently saying......Ignore letters at least until 2020!
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