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TOPIC: universal credit online service

universal credit online service 04 Jul 2018 17:43 #9129

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Found this link regarding the `verify` online where people don`t have a passport or driving licence. This BBC link is highlighting the fact that people at the lower end won`t HAVE these luxuries, which is why we were discussing earlier in this thread not choosing the, "I cannot verify online" option when making a claim for Universal Credit because it means we meet someone in a job centre anyway to verify who we are and take the necessary paperwork TO that meeting. And in doing so, by-passing the third party companies who are being paid to check our identity.

www.bbc.co.uk/news/uk-wales-44565680

So when making a UC claim online,skip the `verify` online and choose the other option. Chances are choosing the online option will still mean you will be asked to attend the job centre anyway!
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universal credit online service 06 Jul 2018 17:55 #9194

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comply or die wrote:
Sorry for the later reply Spike, been out this morning at the dentist. Oh joy.... :S

The UC50 form is your ticket to LCW (Limited Capability for Work (WRAG) - or LCW Related Activity, which was the Support Group of ESA. Still is as a `legacy` benefit but now nearly everyone making a claim for ESA is given either LCW or LCWRA. If you fail the assessment (and many do due to the trickery they play) it`s Mandatory Reconsideration (this is usually a rubber stamping of the original fit for work decision and a time wasting excersize) and then appeal.

I recommend everyone takes their decision to appeal because some people throw in the towel. If you believe you have GENUINE REASONS for making a LCW claim, then DO it. Medical evidence should be matched with descriptors, so COPD would mean you cannot mobilise X without needing to stop due to significant pain or exhaustion or carry out manual tasks easily, explaining WHY and giving examples. Don`t leave out anything you feel is important. The Maximus assessor will be looking for clues regarding what you CAN do, but don`t be too enthusiastic here. S/he might ask you if you walk to the shops, do your own meals. housework etc....so you need to THINK before you answer. Never rush or say Yes or No. Try and reply by saying, "I can`t manage to MOBILISE (don`t say walk as it`s not a walking test) without taking a rest or sitting down. I become breathless attempting to do X or anything that concerns your ability to repeat that action reliably or SAFELY.

DWP have a `virtual wheelchair` as well and will say in their decision that if you are found fit for work, that in their opinion, you could do SOME work and use a manual wheelchair to get around an office. So if you don`t have the energy or upper body strength to do so, state this on the form.

You wrote: I have No problem with taking on a job that I can do, I just don't want to be forced into a job that I can't do and then getting sanctioned for either getting sacked or quitting because my lungs couldn't keep up with it.

But you make sure that you never tell them this. If you CAN manage some work by restricting your hours, journey time etc....it`s better you do that using medical evidence and even if you are placed in the LCW category, it means you have NO jobsearching to do, but you could still look for a job on your own time if it`s what you wanted to do, but you don`t tell your coach this unless you want to do `permitted work` and that`s a whole other thread!
===============================================
Thank You for all the above information. I am due to return my questionaire
by the 13th July and will be following your advice.
Does scoring '0' like my Brother... put him in ANY bracket ?
It's just that he has stopped even putting sick notes in since
'The Test' even though I have advised him to continue... He
can't see the point anymore.
Due to Government Cutbacks... The Light at The End of The Tunnel Has Now Been Turned OFF !
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universal credit online service 06 Jul 2018 18:04 #9197

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Blackbeard said...
Not sure if this has already been added by spike etc but thought may be useful to share my trip to the clown center sorry roach center.

Had my apointment to verfiy my new UC online account yesterday
after doing the 3hr fillng out forms online and daft verfiy thing a few days ago. :angry:

Gets to roach center
roach calls my name
Have u got ID shows him my ID can you confirm name d.o.b

Roach 1
Right thats good heres your UC card with log in details o and you need to come back tommrow so they can go through your account show you how to log on and build up your CC.

Me
Is that not what i am here for today.

Roach 1
No just to show ID and get this card.

Me
I spent 3 hours filling out forms online to verfy its me etc so what was point me doing that if i just did the same today here.

Roach 1
I dont know so are your already on the old style UC

Me.
If you mean i havent signed up to the online verson Yes i am then.
Its just wasting my time comeing back here tommrow cant you do the CC today

Roach1
No its seperate appointment

Me
i want to speak to manager then if thats the case.

Roach 1
Hold on a min

Comes back right we can sort it today go sit at roach 2s desk over ther he will see to you.

Me
So then went sat ther with other new roach2

he started
Explaning to me the new online service
Right as its a new claim and change of circumstnce its weekly sign on

Me
Hmm
Its Not a new claim i have been on UC 4months etc and what change are we talking about?

Roach 2
Well its classed as a new claim and change of circumstance when you sign up to the new live online service even if you are on old UC people are moveing over to it so its diffrent then old service and classed as new claim.
You wont see your old roach you will get a new one.

Roach 2

I have some questions to ask

Whats your mental state.
Any health issues.
Are you a carer for any 1.
Do you have any children.
Whats your living arangment.
Have you got criminal record.
When did you last work.
What qualifications you have.
Do you drive.
How do you normly get to a job drive walk etc.
You will work for the min wage i am assumeing.
Have you signed up to any agencys or job sites for example the civil service website.
Do you have a cv ready to use.
How do you look for work
Do you have internet access
Do you have a pc and know how to use it


Any questions

I will show you how to provide evidence of job search

Ther is 2 ways to add job info 1 useing the journel and you can also add info on home page for jobs you applied for and jobs intrested in.

If you add work search info and click the work search option on homepage your roach wont receave that unless you click it as a message option ther is a number of options to choose from some we can see for example a message but some we dont see such as work search activity added.

You will be givin items on you to do list some have time scales and you must do them or risk it effecting your UC claim as a example can you upload your cv i will put that on a 2week time scale so you got 2 weeks to add it.

You will get a text msg on phone when you have a message on your journal from your roach.


As i was walking off

Roach
O and dont forget to bring your ID and card incase we need to log in to your account next time your here.

Me
Yer sur ill bring my washing aswell.

Now why would i need to log in if they have access to the acount? I wont be doing that.


Also noticed something strange seen an agency worker walking around job centre in a hi vis vest helping claments fill out job applications

When i say agency i mean for example not a dwp employee but a guy with a hi vis for example writing on the back saying (reed, hays) etc.

Is that not roachs job to do stuff like that and surly they dont have access to claments data etc.
======================================
That ALL sounds VERY different to my experience and sounds like they either
Don't know what they are doing OR the Whole UC claim system is being changed
'on the fly'.
Due to Government Cutbacks... The Light at The End of The Tunnel Has Now Been Turned OFF !
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universal credit online service 06 Jul 2018 18:24 #9198

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Hi Spike. Tell your brother never to give up. It`s a process everyone must face if they want to win the decision to place them into one of the ESA groups.

Spike wrote: Does scoring '0' like my Brother... put him in ANY bracket ?

No, a `0` points means they have decided a fit for work outcome, so when you receive this notice stating that, you get a Mandatory Reconsideration in as quickly as you can, but first of all, you call the number on that decision letter and ask for the ESA85 report from your assessment to be sent to you and any other recorded information you should see. Put your Mandatory Reconsideration in WRITING to the same address, but wait until your ESA85 report arrives to allow you to look at where they failed you on each descriptor and mark where you think the assessor was either misguided, lied or just fabricated the answers. The one thing you DON`T do is word your Mandatory Reconsideration to sound like a blame game. A decision Maker wants to look at your argument about why you fit some of the descriptors and were not awarded the points on. This is where you MATCH your evidence to those descriptors and explain why the assessor was wrong, or did not account for X or Y.

Don`t expect a changed decision however as most MR`s are a rubber stamping of the original decision, although some are changed at MR upon new evidence put forward. If the MR fails to change anything (and they usually don`t) you APPEAL DWP decision and fill out an SSCS1 form. These can be filled in online or go to your CAB office. I would actually find out NOW where your CAB office is and give them a ring for some advice, asking if you can speak to an advisor about an ESA claim and they will have a chat with you, or ask you to make an appointment and they can go over any `0` points you get and fill in the appeal form on your behalf. In fact, it`s better to have an advocate helping because CAB go through these processes every week, so they understand what to look for and find the faults in assessors reports that can sometimes be missed.


Universal Credit IS different and ESA under UC is now called LCW (Limited Capability for Work (WRAG) and (Limited Capability for Work Related Activity) Support Group. Either group is a win situation although the LCWRA means you don`t have to attend the job centre at all. The LCW group means work focussed interviews and sometimes work related activity, but these can be volunteering for a few hours and of course, they have to take into consideration someone`s circumstances to do these activities and be reasonable.

Hope this helps for now.

Edited to add: I have replied in this thread relating to ESA, so perhaps it could be moved to that category? Also, to be awarded ESA you need to score 15 points either from one descriptor on it`s own, or a combination of points from other descriptors added together. Like 6 + 9 or 6 + 6 + 5....which would take you over 15 points.
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universal credit online service 06 Jul 2018 18:55 #9200

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jobber wrote:
Spike wrote:"This (as far as I know) only goes to your adviser/Job Centre." I'm not so sure about this Spike as i thought joke shop were not allowed to have copies of our CV's ?

There are so many things messed up with this governments waste of bureaucracy /maladministration its like they change the rules daily to suit them, not the individual looking for work.

They may have invented a digital online platform for UC but its a shoddy one as is the whole circus of UC :whistle: :evil: .
=========================================
I uploaded my CV on the new UC online account After the
initial claim was made, this seemed to be a 'requirement'... which was listed in my 'To Do' List... OR it might just be
a trick to get an electronic copy of my CV. Either way, I didn't have a problem with uploading it, so I uploaded it.

My new adviser mentioned that she had then Read my CV when
I went for my 2nd UC meeting (CC agreement).

My Brother (by contrast) ! DIDN'T upload a CV before his
CC Meeting and was immediatlely put on a 'course' (at the JC) to create one and then upload it !

I would also add that I am also getting messages on my
journal from 'UC CLAIM CENTRAL' about my UC claim in general...
I.E. I will be sent a Health questionnaire and then another
reminding me that I have Not returned it yet !
So... I guess that the CV as well as everything else is also
shared with the UC Main Office and god knows who.



Due to Government Cutbacks... The Light at The End of The Tunnel Has Now Been Turned OFF !
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universal credit online service 06 Jul 2018 19:03 #9201

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Spike wrote: I uploaded my CV on the new UC online account After the
initial claim was made, this seemed to be a 'requirement'... which was listed in my 'To Do' List... OR it might just be
a trick to get an electronic copy of my CV. Either way, I didn't have a problem with uploading it, so I uploaded it.

So once the UC claim is online this `To Do` list asks us to upload a CV as a *requirement*? :huh: So those FOI`s from the not so distant past saying we don not have to allow access to our CV has suddenly gone awol. It was a requirement on UJM to upload a CV but Universal Credit seems to have rules of it`s own by artificial intelligence.
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universal credit online service 06 Jul 2018 22:02 #9202

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comply or die wrote:
Spike wrote: I uploaded my CV on the new UC online account After the
initial claim was made, this seemed to be a 'requirement'... which was listed in my 'To Do' List... OR it might just be
a trick to get an electronic copy of my CV. Either way, I didn't have a problem with uploading it, so I uploaded it.

So once the UC claim is online this `To Do` list asks us to upload a CV as a *requirement*? :huh: So those FOI`s from the not so distant past saying we don not have to allow access to our CV has suddenly gone awol. It was a requirement on UJM to upload a CV but Universal Credit seems to have rules of it`s own by artificial intelligence.
=====================================================
It seemed like a Requirement to me because it was on my 'To Do' list , but I'm now thinking
that it was more of a trick to get me to upload it to them voluntarily.
The only thing that seems to affect your payments is wether or not you accept your CC agreement !
There is No mention in my CC agreement that complies Me to upload a CV.
Therefore IF I chose not to upload a CV, then I have not broken my CC agreement and
cannot be sanctioned. (AFAIK).

My Brother chose Not to upload a CV and is now being told that he has to go on a course to
create a CV and then upload it to his UC account.
This makes me wonder if the course to create a CV is Mandatory Or NOT !
If I was my Brother, I would ask, But He's just tooooo much of a 'Sheeple' to even ask !
Due to Government Cutbacks... The Light at The End of The Tunnel Has Now Been Turned OFF !
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universal credit online service 07 Jul 2018 01:56 #9203

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spike( sounds like they either
Don't know what they are doing )
i think thats the case at my roach center they haven't got a clue and most of them seem new who are dealing with the online UC.

(Regarding uploaded CV)
at my first appointment they asked if i needed help with my CV and told me we can send you on a CV building course etc
i told them i had mine done by a proper company cost me £200 etc which was truth
then roach said thats great can you upload it to the new site .

I replied yes then the roach told me they have to click a button on ther screen so you can upload a document (CV etc) to the site.
I went home and could not see any way to upload my CV.

anyway next appointment did not even ask me about CV (but it was on my cc upload CV )
so thought i better say something could be trap
i asked and said i coundant upload CV to site
roach said o no problem i have not allowed document access yet
i will click the button now
just upload it when you have time.

to be honest not to fussed if they have CV its on all job websites anyway so they could get it that way.
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universal credit online service 07 Jul 2018 07:41 #9204

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Once again, this lack of communication between coach and the actual UC system leaves us in doubt yet again. Although Spike is correct that if something is not listed on our CC, then we have not ignored an action that isn`t agreed to. All the same though, this CV malarkey is one we need to clarify. Can we `hide` our CV on FAJ as we did on UJM? Meaning, can we upload it and make it public or choose to keep it private? Somehow I don`t think FAJ has this option but I don`t have an account yet.
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universal credit online service 08 Jul 2018 16:46 #9230

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Found this blackbeard:
www.whatdotheyknow.com/request/435142/response/1056696/attach/html/2/4201%20reply.pdf.html

Seems they are pulling the wool over out eyes yet again with these actions when DWP they are NOT mandatory.
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universal credit online service 08 Jul 2018 17:09 #9231

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Spike wrote:
jobber wrote:
Spike wrote:"This (as far as I know) only goes to your adviser/Job Centre." I'm not so sure about this Spike as i thought joke shop were not allowed to have copies of our CV's ?

There are so many things messed up with this governments waste of bureaucracy /maladministration its like they change the rules daily to suit them, not the individual looking for work.

They may have invented a digital online platform for UC but its a shoddy one as is the whole circus of UC :whistle: :evil: .
=========================================
I uploaded my CV on the new UC online account After the
initial claim was made, this seemed to be a 'requirement'... which was listed in my 'To Do' List... OR it might just be
a trick to get an electronic copy of my CV. Either way, I didn't have a problem with uploading it, so I uploaded it.

My new adviser mentioned that she had then Read my CV when
I went for my 2nd UC meeting (CC agreement).

My Brother (by contrast) ! DIDN'T upload a CV before his
CC Meeting and was immediatlely put on a 'course' (at the JC) to create one and then upload it !

I would also add that I am also getting messages on my
journal from 'UC CLAIM CENTRAL' about my UC claim in general...
I.E. I will be sent a Health questionnaire and then another
reminding me that I have Not returned it yet !
So... I guess that the CV as well as everything else is also
shared with the UC Main Office and god knows who.




Reading the above Spike I'd say by all means upload a cv but a very bare bones one at that,remove your house number, just add county or town ,remove all mobile phone numbers and landlines, abbreviate your name, you have then done what is apparently required.

Then when in joke shop if asked to see a cv show them the real deal and no they can't take a copy of it,the data laws now apply more than ever and they are just trying it on.

Tell the muppets it's you who will control your data, not their cowboy outfit down at .gov as we all know how switched on they are developing retention and protective data measures.

A note to all about uploading your cv to websites be very careful with your contact details as agencies in particular will spam you to death and pass these details around to 100s of companies you will know when ,as your inbox will be full of crap daily.

I now use a separate email address for what i call my serious high quality applications and 1 for scumbag agencies,they get the bare bones cv as do .gov and all 'decent type employers get the real deal with full contact etc.

Its discretion we need to use and its this that.gov & recruitment agencies,provider scumbag ltd's etc fail to abide by.
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universal credit online service 08 Jul 2018 20:16 #9232

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Thanks for that cod.

Think i will just print a copy of my CV show them that with details removed.

They put on my CC aswell
(Upload cv)
(Use FAJ' reed ,hays etc to look for jobs.)

Seems to be ok upto now this new roach
I told them i wont be useing the FAJ site as i prefer indeed etc seemed ok with that.

Like i say i honesty dont think they have a clue at my joke center they say one thing 1 week then if i see a other roach thay say something different.

an example being they told me about a month ago about the new service (find a job website) told me how it uses facebook, twitter etc and it monitors everything you do online now i havent heard one person say the FAJ website is like that
so i think its yet again the roach i seen that week makeing things up or just speclateing.

As jobber says about adding cv to agencys
i have my CV on all the agencys online and i get spam emails and random PPI ,accident calls daily
so i use a work only email and
when i get the daft PPI phone calls i add the number to contacts
so i know not to answer the next time
I also have my phone block private numbers.
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universal credit online service 09 Jul 2018 11:57 #9233

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jobber wrote: A note to all about uploading your cv to websites be very careful with your contact details as agencies in particular will spam you to death and pass these details around to 100s of companies you will know when ,as your inbox will be full of crap daily.

I will be keeping two CV`s jobber. A full CV with my home phone number and email address and a bare bones edited CV with details of my experience etc...with just initials and town name. Having a separate email address for these purposes does make sense because the spamming would literally drive me to drink and I don`t drink alcohol! :silly:

Will get to work copy & pasting a seperate CV shortly and saving it.
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universal credit online service 09 Jul 2018 12:07 #9234

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When you upload your cv on uc, instead of having your contact details blank I would write "contact details to be provided when applying for a job". As when some wc see no contact details on a cv, they act like that's the one you are sending to people.
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universal credit online service 09 Jul 2018 15:17 #9235

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Good point Catwoman. That way they can`t argue that we haven't provided that little `note` on the CV. Lets face it, our CV`s are OUR property to allow those we wish to SHARE our data with as a private action and not one we should take lightly, especially with online scams.
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universal credit online service 13 Jul 2018 16:43 #9286

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I didn't know for certain until today and Sorry if it has been mentioned elsewhere before now...
Universal Credit claimants have to sign every week instead of the old 'Fortnightly' appointment AND the appointment lasts anything up to 30 mins.
The appointments can also be moved around, so in the case of a Bank Holiday off from signing... NOT any more !

Sick/Fit notes also now count for very little, I'm on a 3 Month sick/fit note and still have to sign on weekly.

Even the Two self-sick notes that you can put in per year now only last for 7 days, a New 'signing' appointment will be made for you on Day 8, you will need to get a certificate from the Doctor if you go into the 8th day of sickness.

Also...every time I have been so far... SOMETHING has been added or amended to my CC agreement ! Times that by 52 weeks in a year and thats a hell of a Lot of changes and conditions being added.

I use the word 'Signing' but don't forget that UC claimants don't actually sign anymore.
I take it that the actual 'Signing' 'act' is (agreed) when you get home on a PC (whatever) and accept your CC agreements.
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universal credit online service 13 Jul 2018 17:03 #9288

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Spike, scroll down to `Switching off periods of sickness` in this linked page:
data.parliament.uk/DepositedPapers/Files/DEP2017-0556/24_CC-_Switching_off_work_availability_and_work_related_activities.pdf

I don`t know a lot about fit notes and UC yet but unlike the old JSA system, UC is far stricter.
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universal credit online service 13 Jul 2018 17:49 #9291

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Spike wrote:
I didn't know for certain until today and Sorry if it has been mentioned elsewhere before now...
Universal Credit claimants have to sign every week instead of the old 'Fortnightly' appointment AND the appointment lasts anything up to 30 mins.
The appointments can also be moved around, so in the case of a Bank Holiday off from signing... NOT any more !

Sick/Fit notes also now count for very little, I'm on a 3 Month sick/fit note and still have to sign on weekly.

Even the Two self-sick notes that you can put in per year now only last for 7 days, a New 'signing' appointment will be made for you on Day 8, you will need to get a certificate from the Doctor if you go into the 8th day of sickness.

Also...every time I have been so far... SOMETHING has been added or amended to my CC agreement ! Times that by 52 weeks in a year and thats a hell of a Lot of changes and conditions being added.

I use the word 'Signing' but don't forget that UC claimants don't actually sign anymore.
I take it that the actual 'Signing' 'act' is (agreed) when you get home on a PC (whatever) and accept your CC agreements.
============================================================
Ok ! I may have read this 'link' wrongly and if I Have then I would ask the Admin to take this post down.
I DO NOT want to mis-inform people about UC and the way it works.
The link I was reading was...
www.whatdotheyknow.com/request/339714/response/836093/attach/html/4/2151%20UCKM%20Initial%20actions%20when%20a%20claimant%20reports%20sick.pdf.html
The section was...
First or second period of sickness .
Sorry if I read this wrong :)
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universal credit online service 13 Jul 2018 17:56 #9292

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Thing is Spike, it`s such a confusing system and everyone`s circumstances are different. Some claimants will take the two x 7 days per year sickness without the need for any fit notes, while others, like yourself, will have a fit note(s) that take them beyond the limits of these allowed periods. What is confusing me though is, I though if someone claiming UC was still `sick` after a certain number of days, they were asked to claim ESA? Or LCW (Limited Capability for Work) as it`s known under Universal Credit. Work coaches have the discretion also to `switch off` work related requirements when someone is handing in fit notes? Although these rules seem to be very watery at best.

The mind boggles....
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