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TOPIC: Crisp Recruitment

Crisp Recruitment 08 May 2018 20:44 #7354

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Hello,

About 3 weeks ago I applied for a Warehouse job via Crisp Recruitment (based in Borehamwood).
Last week I emailed them three times to chase them up about my application. I emailed them on Mon, Wed and Fri.
I have yet to receive a single reply to my emails. :angry: How can they not respond to me? Don't they read their emails?

In my emails I explained how interested I was in the job and how I had all the attributes they were looking for.

I sent messages to an individual (won't give their name here!) at Crisp and also using the "Contact Us" page on their website.
No reply from either method.

Has anyone else used (or contacted) Crisp Recruitment?
Did you have good or bad experiances?
Did they reply if you emailed them?

Do you think I should try contacting them one last time either by Email or phoning them?

Thanks.

Crisp Recruitment 10 May 2018 01:15 #7371

paulm10 wrote:
Hello,

About 3 weeks ago I applied for a Warehouse job via Crisp Recruitment (based in Borehamwood).
Last week I emailed them three times to chase them up about my application. I emailed them on Mon, Wed and Fri.
I have yet to receive a single reply to my emails. :angry: How can they not respond to me? Don't they read their emails?

In my emails I explained how interested I was in the job and how I had all the attributes they were looking for.

I sent messages to an individual (won't give their name here!) at Crisp and also using the "Contact Us" page on their website.
No reply from either method.

Has anyone else used (or contacted) Crisp Recruitment?
Did you have good or bad experiances?
Did they reply if you emailed them?

Do you think I should try contacting them one last time either by Email or phoning them?

Thanks.

Could you say how you came to apply for the job via that particular site?

Did you give them your personal details and CV?

They will now have your contact details, possibly your personal data. They don't need you anymore.

Personally I would report them to JCP and then ignore them.
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Crisp Recruitment 10 May 2018 19:16 #7397

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I applied for the job through the Reed.co.uk website.
I sent them my CV with the initial application. I didn't know Crisp were a bad agency at that point.
I would report them to the Job Centre, but I'm not unemployed.
I'm currently working for a company in Denham which I really hate, hence why I'm looking for another job closer to home.

Crisp Recruitment 11 May 2018 00:21 #7402

Since the option I would have gone for would not be appropriate in your case its difficult to say what other means of redress you might have. I don't know if there is another body that you could complain to.

In your position I would keep trying then since it wouldn't cost me anything and in the meantime keep trying for other potential jobs as well. You never know, your persistence might pay off.
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Crisp Recruitment 11 May 2018 00:21 #7403

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"They will now have your contact details, possibly your personal data. They don't need you anymore.

Personally I would report them to JCP and then ignore them."

Benefits Bolshie is bang on with this as its a very unhealthy practice many recruitment agencies do and have been doing for years.

The new data laws will hopefully screw them at this game of data collection collect and sell on etc .

How to officially complain about recruitment agencies can be found here.
www.rec.uk.com/membership/compliance/complaints


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Crisp Recruitment 11 May 2018 01:01 #7404

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I would complain on the reed website. www.reed.co.uk/enquiries
select dropdown includes reporting a recruiter.
Toads - Philip Larkin
Why should I let the toad work, Squat on my life?
Can't I use my wit as a pitchfork And drive the brute off?
Six days of the week it soils,With its sickening poison -
Just for paying a few bills! That's out of proportion...
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Crisp Recruitment 11 May 2018 08:21 #7416

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paulm wrote: I applied for the job through the Reed.co.uk website.

How often are people aplying for jobs through legit job sites and then find they have applied for that job not just on the jobsite advertising it, but through a third party agency? Is it normal for agencies to place jobs on jobsites for employers rather than using their own means? If they are then how do we get around this? Do they give the actual employers details or do they say aply through `X agency`? Therefor, keeping the employers name/details hidden?

Crisp Recruitment 11 May 2018 11:30 #7429

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This link is the official body for all agencies in uk or most who come under their banner so to speak.
www.rec.uk.com/membership/compliance/complaints

1.complain to numpty agency first.

2. still dissatisfied with their response then use link i posted as they will take notice when that particular bunch get involved :) .

Crisp Recruitment 17 May 2018 01:22 #7615

jobber wrote:
This link is the official body for all agencies in uk or most who come under their banner so to speak.
www.rec.uk.com/membership/compliance/complaints

1.complain to numpty agency first.

2. still dissatisfied with their response then use link i posted as they will take notice when that particular bunch get involved :) .

Have you noticed whether or not Adzuna is registered with The Recruitment & Employment Confederation?

I believe they would have to be before the DWP could recognise and use them as a bona fide employment or recruitment agency.

If I’m right in my belief then we have a whole new kettle of fish, laws, rules and regulations to throw at them if they step out of line.
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Crisp Recruitment 17 May 2018 18:53 #7638

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I've decided to send them one last email. If they don't reply after a few days I'm going to report them.
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Crisp Recruitment 18 May 2018 00:15 #7640

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Nobody can accuse you of not taking it serious Paul. You never know, if the right person gets to hear about this you might get a positive response. I have occasionally been surprised but some people still do take their PR seriously and take action even if it is too late to benefit us.
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Crisp Recruitment 22 May 2018 20:22 #7817

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A quick update: I emailed Crisp Recruitment one final time last Thursday (17/5/18).
Today I checked my email to see if I had a reply from them and had none. (Wasn't really expecting one at this late stage)

I then went on to the Reed website and reported them. I don't know if anything will happen, but if Reed does get back to me
with thier findings on Crisp Recruitment I'll update this post.

Thanks for the help everyone.
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Crisp Recruitment 22 May 2018 21:11 #7819

Thanks for the update. Would love it if you kept us in the loop.

Can't help but admire you persistence and indefatigability, you deserve better treatment.

Crisp Recruitment 23 May 2018 19:15 #7868

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Hello,

I got an automated reply from Reed today. I've copied and pasted it below. My original message (to them) is at the bottom.


Dear Paul,

We do try to monitor the jobs that employers and recruiters post on our website and we appreciate your feedback regarding the job you have found.


We are investigating the issue that you have raised and if we find that the recruiter is not following our terms and conditions, we will take necessary action.

Again, thank you for notifying us of this matter. We want you to have the best experience using reed.co.uk and apologise for any inconvenience this may have caused.


Kind regards,

The reed.co.uk team


The fastest way to contact us again is to submit an enquiry.

Your Enquiry

Hello,

On 22/4/18 I applied for a "Warehouse, Packaging and Quality Operative" job in Borehamwood via Crisp Recruitment also in Borehamwood. I contacted them on no less then 5 different occasions to chase up my application for warehouse job. The dates I sent them an email or using their "Contact Us" page are 29/4/18, 30/4/18, 2/5/18, 4/5/18 and 17/5/18.

How can an agency not reply to FIVE messages?
I think there's seriously something wrong with Crisp Recruitment. They've since advertised the same (or very simular) job still in Borehamwood.

Their address is:
Crisp Recruitment
Devonshire House
Manor Way
Borehamwood
Herts
WD6 1QQ

Tel01727 226173

The two email addresses I used were:

This email address is being protected from spambots. You need JavaScript enabled to view it.
This email address is being protected from spambots. You need JavaScript enabled to view it.

I'd be interested to know what you find out about Crisp Recruitment. Do they actually have REAL jobs or are they just collecting the infomation contained within peoples CV's?

Thanks for helping.
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Crisp Recruitment 24 May 2018 08:50 #7882

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Good work paulm10. Treating these companies as they would treat us is the way to go. Same with anything we do under DWP rules. If we are asked to do something, we should apply their rules to it and our circumstances and if finding fault, should raise it. Nothing ventured, nothing gained.
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