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TOPIC: present the DWP with her dead mum’s ashes to prove she wasn’t ‘fit-for-work’

present the DWP with her dead mum’s ashes to prove she wasn’t ‘fit-for-work’ 21 Mar 2018 07:26 #6588

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A daughter had to present the DWP with her dead mum’s ashes to prove she wasn’t ‘fit-for-work’
MARCH 20TH, 2018 Steve Topple

A daughter had to present the DWP with her dead mum’s ashes to prove she wasn’t ‘fit-for-work’ANALYSIS

A daughter has hit back at the Department for Work and Pensions (DWP) after it emerged she had to prove her late mother was no longer ‘fit-for-work’ by presenting her ashes. The story highlights not only the incompetence of the government department but a culture of ‘guilty before proven innocent’.

A tragic death
As the Mirror reported, in August 2017 Louise Broxton died of lung cancer. She lived with various neurological conditions before that. The DWP had been providing Louise with her benefit entitlements. Her daughter Hatti cancelled them after Louise’s death. The department confirmed notification of Louise’s passing, and paid all the money she had been owed.

On 28 February, the family received a letter from the DWP stating Louise would be having a home-based Work Capability Assessment (WCA) on 13 March. Hatti was “furious”, and she decided to let the process continue to see if assessors “would actually have the balls to do the home visit”. And they did.

Staggering incompetence
An assessor from private company Maximus arrived as the letter stated he would. Maximus operates fit-for-work assessments for the DWP. The representative asked Hatti’s cousin if she was Louise. As Hatti told the Mirror:

My cousin replied, ‘No, I’m not,’ and I said, ‘Hang on a minute’.

Then I went behind the sofa to the unit where mum is, picked up her urn, turned around, and said ‘This is Louise Broxton and you’ve come to assess her?’


He was completely mortified, as you would be. He apologised and offered his condolences.

I told him, ‘I’m not doing this to embarrass you, but the letter and having you on my door today, that’s twice the DWP have missed something’.

The fact the assessor showed up proves in Hatti’s mind that they’d not checked her mother’s medical records prior to the assessment visit. She also told the Mirror it shows the DWP missed three opportunities to “realise something was wrong: when they sent the letter, when no one responded to their request, and when the doctor missed Louise’s medical records”.

The DWP: living in a different world
Hatti said of the situation:

I told the DWP afterwards I’d love to live in the world that the DWP live in, the one where my mum’s still alive. But she’s been gone for seven months.

It’s not the case that my mum died a couple of weeks ago. Then a crossover would be understandable and I would accept their apology.

A DWP spokesperson told the Mirror:

We’ve apologised to Ms Broxton for the distress caused by the administrative error.

But Hatti says this is “not good enough”:

I want policies in place and procedures to be followed. I don’t want anyone else to be in my situation.

The DWP and its outsourcing partners have a dire track record on their fit-for-work assessments for both Employment and Support Allowance (ESA) and the Personal Independence Payment (PIP).

A dire track record
As The Canary previously reported, PIP was rolled out to replace Disability Living Allowance (DLA). Figures from the government show that, from 8 April 2013 to 31 July 2017, 189,960 disabled people who previously got DLA were denied PIP. This is 21% of all disabled people who were reassessed by private outsourcing firms Atos and Capita.

Then you have the government’s own figures [pdf, p8]. They show that, between December 2011 and February 2014, around 90 people a month receiving ESA died after the DWP declared them ‘fit-for-work’.

Read More Here;
www.thecanary.co/uk/analysis/2018/03/20/daughter-present-dwp-dead-mums-ashes-prove-wasnt-fit-work/
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present the DWP with her dead mum’s ashes to prove she wasn’t ‘fit-for-work’ 21 Mar 2018 12:49 #6590

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Quote: The DWP and its outsourcing partners have a dire track record on their fit-for-work assessments for both Employment and Support Allowance (ESA) and the Personal Independence Payment (PIP).

Yet government pass this off as an `administrative error` and have apologised. That seems to be good enough to appease those who don`t have to face the hellish procedures people have to face if they dare to be ill or disabled in any way. They even have GP`s on their side now telling them how to administer fit notes and how to apply them and if they feel their patients physical health doesn`t prevent them from working, they should NOT provide any fit notes.
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present the DWP with her dead mum’s ashes to prove she wasn’t ‘fit-for-work’ 21 Mar 2018 14:05 #6593

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Nobody should have to go through this, disgraceful but I doubt it will change the DWP mindset, they do not understand the meaning of the word apology.
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