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TOPIC: DWP plans for online booking system

DWP plans for online booking system 25 May 2017 09:32 #2748

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www.publictechnology.net/articles/news/universal-credit-seeks-booking-system-support-30-million-appointments
The DWP has launched a call for interest for suppliers that can provide the technology to create and manage around 25-30 million appointments annually across 740 Jobcentres and 10,000 DWP staff when the Universal Credit Full Service (UCFS) is rolled out next year.

and..
By 2018, claimants will be able to book and manage their own appointments online via the system.
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DWP plans for online booking system 25 May 2017 09:38 #2749

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If this is turning anything like into UJM there will be problems with this new online system. Appointments will disappear or suddenly become invisible. Work coaches will book appointments for one day but for some reason it will show up on a different time.
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DWP plans for online booking system 25 May 2017 10:39 #2750

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Sounds like it will be complete chaos. More excuses to sanction us!
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DWP plans for online booking system 25 May 2017 16:57 #2762

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Oh God here we go again; Anything that has got the Involvement of;
DWP; UJM; UCredit; Tory Scum;
Involved with it it will be a utter Farce & Total Chaos, :angry:
Or is that there Plan. :whistle:
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DWP plans for online booking system 25 May 2017 17:30 #2764

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And they say they are trying to make people`s lives better by making the system easier to navigate? Come off it....Total chaos is a better term Paul because all the DWP are interested in are number crunching and making our lives one big circus of doom.
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DWP plans for online booking system 26 May 2017 01:42 #2768

Shouldn't the IT framework and the suppliers thereof have been part of the earlier stages of system development?
quis custodiet ipsos custodes?
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DWP plans for online booking system 26 May 2017 06:31 #2769

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Yay, yet another total disaster in the making.

Millions of pounds squandered again and all for nothing.

If they put as much effort into constructively helping people with training or enhancing the already acquired skills we all may get somewhere,but that somewhere now appears to be a life sentence down at joke central.


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