­
Welcome, Guest
Username: Password: Remember me

TOPIC: Email address

Email address 08 Nov 2018 10:34 #10862

  • Catwoman
  • Catwoman's Avatar
  • OFFLINE
  • Premium Member
  • Posts: 137
  • Thank you received: 228
Whilst being referred to a jobfair the wc computer froze so she got the wc next yo her to do the referral.
I have never given the jc my email address and whilst refering me the wc asked for my phone and email address for referral. I gave her my phone number because they have it anyway.
When the other wc asked for my email I told her I don't remember it, so then the wc checked her computer and she actually said is my email address.

I have never given the jc this email address so how did she get it.
The administrator has disabled public write access.
The following user(s) said Thank You: comply or die, El-dudeareno, jobber

Email address 08 Nov 2018 10:53 #10864

  • Searcher
  • Searcher's Avatar
  • OFFLINE
  • Senior Member
  • Posts: 41
  • Thank you received: 87
If you have given it to your local council they might have got it that way, possibly checking the council computer dialogues they can access or by getting their eyes on some form you have completed.

Or through your registration with the government gateway, somehow. I know claimants who registered with UJ were not required to give their email address to the DWP, but if your email address includes your name, maybe they could have checked this way..

If someone registered with Faj makes a SAR, the DWP will obtain information from their Faj account which will include their CV.

Of course, having had a particular email address in the past does not mean that you still have it now.
The administrator has disabled public write access.
The following user(s) said Thank You: Catwoman, jobber

Email address 08 Nov 2018 11:04 #10865

  • jobber
  • jobber's Avatar
  • OFFLINE
  • Platinum Member
  • Posts: 876
  • Thank you received: 1445
Hi Catwoman,

Someone has leaked your data.

If you feel like it you can ask who ? If you want to pursue this and you highly suspect who this maybe.Issue a SAR, if its joke shop they pay, if its a provider type company you will have to check the fee for doing so by CAB.

Once you find out whos been playing pass the parcel with your data you could then drop the information commissioners office a nice few lines and start complaint etc. :)

This has happened to me many times before :evil: .I now use letter only as main form of contact with any of these companies.They dont like it but its tough.Always best to keep it old school when dealing with these companies etc.

jobber
The administrator has disabled public write access.
The following user(s) said Thank You: Catwoman, Dizzy

Email address 08 Nov 2018 12:49 #10870

  • comply or die
  • comply or die's Avatar
  • OFFLINE
  • Platinum Member
  • Posts: 2370
  • Thank you received: 2427
Searcher wrote: possibly checking the council computer dialogues

I always thought the council retained phone numbers when they asked for one, but only a few months ago, I called my council repairs team on two different occasions, the call centre woman asked for a phone number and I gave her one of my mobile numbers. When I called back a few days later for a separate issue, I was asked for my number AGAIN? So I wondered why they didn`t save it from the last time I contacted them?

Maybe they clear their data from daily contacts to the repairs department or they don`t `hold` the information for more than 24 hours? Who knows. Not sure if this is the case with ALL council departments or indeed, in different areas of the UK, but something we should all take a note of. From now on I will give the home phone number rather than a mobile one, just incase they do cross=reference these things.

Catwoman, you can ask for your email address to be withdrawn, same with a mobile number. It is not a `requirement` to have either to claim JSA OR UC. If you are happy for them to have a mobile number and not your email address, ask for it to be withdrawn and find the relevant FOI or DWP regulation sighting this.
The administrator has disabled public write access.
The following user(s) said Thank You: Catwoman, jobber

Email address 08 Nov 2018 15:59 #10875

  • Catwoman
  • Catwoman's Avatar
  • OFFLINE
  • Premium Member
  • Posts: 137
  • Thank you received: 228
I told them that it isn't my email address and I don't remember the one I have.
The only time I've used this email address with my real name is at the library, and more recently within the last two weeks to remove my name from the open electoral register.
Im guessing it's not the library as they would have got it years ago. I bet it happend when I removed my name from the open register.

I won't use email to contact my council again. Who would have thought that would have happend.
The administrator has disabled public write access.
The following user(s) said Thank You: jobber

Email address 08 Nov 2018 16:11 #10878

  • comply or die
  • comply or die's Avatar
  • OFFLINE
  • Platinum Member
  • Posts: 2370
  • Thank you received: 2427
It`s amazing the way authoritative organisations can share our data without consent. Even if they think they are legally right to use it being a government body, they DON`T. :angry: I received a spam email not too long ago to my Outlook (used to be Hotmail) address and it was one of those `thank you for purchasing an appleipad` scams where they wanted me to click on the email. I seen through it right away and deleted it to hell. But then I wondered....how the hell did they get my Microsoft email address? :huh: I haven`t shared it or sent it to anyone I don`t know, so it was a bit unnerving to say the least. Hasn`t happened since but I absolutely HATE intrusion like that. If it happened too often, I would delete the account and open a new one without hesitation.
The administrator has disabled public write access.
The following user(s) said Thank You: jobber

Email address 08 Nov 2018 16:20 #10879

  • Searcher
  • Searcher's Avatar
  • OFFLINE
  • Senior Member
  • Posts: 41
  • Thank you received: 87
Catwoman,

The form you fill in when providing details on who in your household is eligible to vote asks for your telephone number and email address. If you ever receive one of these forms at an unusual time be suspicious!

DWP Code of Practice on Obtaining Information:

assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/563273/code-of-practice-on-obtaining-Information-social-security-fraud-act-2001.pdf

C or D,

Some stuff on telephone numbers and emails related to people living in remote areas which might interest you. It gives some insight into DWP thinking on why email is prefered, and may have some relevance for claimants living in cities:

"The AWC/WC obtains the claimant`s jobsearch review evidence from one of the following sources which was agreed at the initial WSI, or at the point at which any change of circumstances leading to remote management was actioned:

1. Email – this is digital, timely, and provides an audit trail for any follow-up activity, accessed via a shared inbox
2. Verbal – the claimant can provide their evidence verbally via the telephone (it is a timely method of communication but provides a less robust audit trail)
3. Post – this is the least preferred method as it is resource intensive and has unavoidable time delays built in Regardless of how the claimant has provided their evidence, the review of that evidence will always take place with the claimant by telephone during an intervention.

The AWC/WC must contact the claimant by telephone. They retrieve the claimant`s telephone number from the `Contact details` screen of claimant`s WSP record.

Claimant can`t be contacted

If the claimant can`t be contacted, the AWC/WC considers failure to attend action. See Fail to Attend (FTA) hub. This is irrespective of whether the claimant has provided jobsearch review evidence. Universal Credit would not review this evidence without making contact with the claimant."

www.whatdotheyknow.com/request/528942/response/1261513/attach/html/3/Work%20Services%20claimants%20who%20live%20in%20remote%20areas.pdf.html

Presumably the claimant must agree to accept telephone calls. But if a rogue AWC/WC claims to have made three calls... :S
The administrator has disabled public write access.
The following user(s) said Thank You: comply or die, jobber

Email address 08 Nov 2018 17:01 #10881

  • comply or die
  • comply or die's Avatar
  • OFFLINE
  • Platinum Member
  • Posts: 2370
  • Thank you received: 2427
Quote: Presumably the claimant must agree to accept telephone calls

All I can say on this is that I agreed to have telephone `work focussed interview` calls with my work coach instead of having to attend my job centre in person on two occasions. But I`ve been to see her twice in person also. Before any of these appointment happen, I am ALWAYS sent a letter telling me they have made an appointment for me with X coach on X date/time and whether it is telephone based or in person.

I never agree to just `phone calls` because (a) they don`t have a mobile number for me and (b) my home phone is always turned off as my mother is older and I don`t want her picking up the phone to idiots in call centres when I`m not at home. So valid reasons. I always insist on letters from my job centre for any appointments. If I need to call THEM,I always use the home phone and if someone has to call me back, I make sure the home phone is turned on and it`s me who answers it!
The administrator has disabled public write access.
The following user(s) said Thank You: jobber

Email address 08 Nov 2018 17:36 #10883

  • MrFrankZola
  • MrFrankZola's Avatar
  • OFFLINE
  • Senior Member
  • Posts: 76
  • Thank you received: 160
Catwoman wrote:
I told them that it isn't my email address and I don't remember the one I have.
The only time I've used this email address with my real name is at the library, and more recently within the last two weeks to remove my name from the open electoral register.
Im guessing it's not the library as they would have got it years ago. I bet it happend when I removed my name from the open register.

I won't use email to contact my council again. Who would have thought that would have happend.

The DWP are used for the electoral roll.
www.gov.uk/government/publications/register-to-vote-privacy-notice/register-to-vote-privacy-notice

Central and Local Gov Depts no longer keep personal data in separate silos, this is especially so with Universal Credit and it's 'digital by default' approach.

To check how an email address was obtained, especially one that includes a person's actual name, it's possible to ask the DWP for info held on how it was sourced, via www.gov.uk/guidance/request-your-personal-information-from-the-department-for-work-and-pensions

What I never been sure of is how a Council may/or can record activity on local authority Library computers, when users log on with Library registration details, associated to proof of ID and address used to join a library.

"Your local library offers many services like book loans, CD rental and internet access."
www.gov.uk/join-library
The administrator has disabled public write access.
The following user(s) said Thank You: Spanner, Paul-UB40, comply or die, El-dudeareno, jobber

Email address 08 Nov 2018 20:45 #10885

  • jobber
  • jobber's Avatar
  • OFFLINE
  • Platinum Member
  • Posts: 876
  • Thank you received: 1445
Yes i also wondered about this"when users log on with Library registration details, associated to proof of ID and address used to join a library."
And yet mine still think i live 25 mile the other side of town and moved 5 years ago.So sometimes i go to visit an old friend and call into that library log in with my old details and really shouldn't be able to do so.
The administrator has disabled public write access.
The following user(s) said Thank You: comply or die

Email address 09 Nov 2018 08:26 #10896

  • comply or die
  • comply or die's Avatar
  • OFFLINE
  • Platinum Member
  • Posts: 2370
  • Thank you received: 2427
That`s a good point jobber. I still have my old Library card but I`m sure it would still be valid because I still live in the same house and have had the same home phone number for years. If they asked me for a mobile number now I wouldn`t give it. The only people who have my mobile number are two family members and some friends and my GP surgery and no doubt that SHOULD be confidential, but is it? :dry:

I`m wary now about who has my number because if I get any texts or strange calls from anyone I don`t know, it starts bells ringing. So far, that hasn`t happened.
The administrator has disabled public write access.
The following user(s) said Thank You: Paul-UB40

Email address 09 Nov 2018 09:41 #10898

  • Paul-UB40
  • Paul-UB40's Avatar
  • OFFLINE
  • Administrator
  • Posts: 2372
  • Thank you received: 1699
Part of the message is hidden for the guests. Please log in or register to see it.
The administrator has disabled public write access.
The following user(s) said Thank You: comply or die, El-dudeareno, jobber

Email address 09 Nov 2018 09:59 #10899

  • jobber
  • jobber's Avatar
  • OFFLINE
  • Platinum Member
  • Posts: 876
  • Thank you received: 1445
Anyone wanting to have their data deleted removed see here: ico.org.uk/your-data-matters/your-right-to-get-your-data-deleted/

I am also like Paul-UB40.

Use multiple email addresses for certain things.Have 4 all-together .1 for joke shop, 1 for applications, 1 for personal etc etc
The administrator has disabled public write access.
The following user(s) said Thank You: Paul-UB40, comply or die, El-dudeareno

Email address 09 Nov 2018 10:16 #10902

  • El-dudeareno
  • El-dudeareno's Avatar
  • OFFLINE
  • Elite Member
  • Posts: 276
  • Thank you received: 251
Paul-UB40 wrote:
Last but not Least a Variety of e-mail addresses via various providers. each one used for a specific purpose, most encrypted and regularly changed.
Never get any Spam on any of it. B)

One point Paul-UB40, how often do you change your emails address? :whistle:
Do not let the behaviour of others destroy your inner peace.
The administrator has disabled public write access.
The following user(s) said Thank You: Paul-UB40

Email address 09 Nov 2018 10:23 #10903

  • Paul-UB40
  • Paul-UB40's Avatar
  • OFFLINE
  • Administrator
  • Posts: 2372
  • Thank you received: 1699
El-dudeareno wrote:
Paul-UB40 wrote:
Last but not Least a Variety of e-mail addresses via various providers. each one used for a specific purpose, most encrypted and regularly changed.
Never get any Spam on any of it. B)

One point Paul-UB40, how often do you change your emails address? :whistle:

Part of the message is hidden for the guests. Please log in or register to see it.
The administrator has disabled public write access.
The following user(s) said Thank You: El-dudeareno
­