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TOPIC: DMs Guidance UC - UNIVERSAL JOBMATCH AND SANCTIONS

DMs Guidance UC - UNIVERSAL JOBMATCH AND SANCTIONS 30 Mar 2017 00:16 #428

This appeared in a list of updated DWP - Advice for decision making: staff guide docs released today. I don't know how much or even if anything of relevance has actually been updated but it may be of use for reference anyway.
Memo ADM 15/16

UC - UNIVERSAL JOBMATCH (UJ) AND SANCTIONS

Contents
Introduction 1
Background 2
Registering with UJ from day 1 of the claim to UC 6
Mandating a UC claimant to create a profile and public CV in UJ 9
Access to the claimant’s UJ account 10
Exceptions to mandating 11
Reasonable access to an IAD 12
Cookies fact sheet 14
Evidence 15
Sanctions 17
Failure to comply with a requirement to open an account in UJ 18
Failure or refusal to apply for a specified vacancy in the UJ account 20
The meaning of a particular vacancy 21
The meaning of specified 22
Informing the claimant of a particular vacancy 25
Vacancies identified on the Claimant Commitment 27
Failure or refusal to apply for vacancies in UJ – consideration of
general work search activity
30
2 separate failures and 2 sanctions apply 33
INTRODUCTION
1 This memo provides guidance on Universal Jobmatch (UJ) and when sanctions can
apply to UC claimants for any failure or refusal without good reason to
1. comply with a requirement by the Secretary of State to create a profile and
public CV in UJ or
2. apply for particular identified vacancies within their UJ account (including those
in the ‘Saved Jobs’ page) or
3. comply with a general work search requirement to log in to their UJ account to
find and apply for suitable jobs.

www.gov.uk/government/uploads/system/uploads/attachment_data/file/534893/adm15-16.pdf

Full list of "Advice for decision making: staff guide" updates here:-

www.gov.uk/government/publications/advice-for-decision-making-staff-guide
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DMs Guidance UC - UNIVERSAL JOBMATCH AND SANCTIONS 30 Mar 2017 11:25 #463

"Access to the claimant’s UJ account
10 A UC claimant cannot be mandated to give DWP access to their UJ account; this is a voluntary action by the claimant. The Work Coach should encourage the claimant to do so, but the benefits need to be explained fully to the claimant and it needs to be exactly clear what this means and what the access will be used for.
Note: Access to the claimant’s UJ account will help provide evidence of job search activity and the Work Coach can provide extra support to the claimant by looking out for and saving jobs for the claimant in the UJ ‘Saved Jobs page’. Work Coaches can set this up as one of the claimants work search activities helping them achieve enough work related activity each week."

I find this part interesting considering the tales I have read of Roaches demanding access under threat of sanction. I myself encountered a particularly belligerent Roach who insisted I would be sanctioned if he wasn't able to see my ujm. I had in fact granted access several months earlier and never revoked it the system was simply playing up but he decided it was my fault. I don't know my ujm login because all that stuff is saved on my Mac's keychain he got very shirty and insisted if I did not return the following day with functional access he'd sanction me. I complied by copying my keychain to my phone. Had I known the above I'd gave told him to stick it up his backside along with the sanction.
quis custodiet ipsos custodes?
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DMs Guidance UC - UNIVERSAL JOBMATCH AND SANCTIONS 30 Mar 2017 11:32 #466

Also I love how they define terms such as "specified" and "particular vacancy" even though both terms are self explanatory but fail to define the rather vague and open to interpretation "no good reason"
quis custodiet ipsos custodes?
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DMs Guidance UC - UNIVERSAL JOBMATCH AND SANCTIONS 30 Mar 2017 11:35 #467

X-M wrote:
We live and learn Unwashed ;)


From the UC Guidance in SL's post:
Note: Access to the claimant’s UJ account will help provide evidence of job search activity and the Work Coach can provide extra support to the claimant by looking out for and saving jobs for the claimant in the UJ ‘Saved Jobs page’. Work Coaches can set this up as one of the claimants work search activities helping them achieve enough work related activity each week."

Does anyone else think the above guidance is disingenuous to the point of being misleading? :sick: It looks like a totally benign and even helpful intervention, but we know it is not, of course.

Just a little if a roach cannot mandate ujm access but CAN mandate you to perform any set activity, which can include ... Giving them access. Then they have simply found a way around the laws that prevent mandated ujm access
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DMs Guidance UC - UNIVERSAL JOBMATCH AND SANCTIONS 30 Mar 2017 12:55 #473

The_unwashed_mass wrote:
Just a little if a roach cannot mandate ujm access but CAN mandate you to perform any set activity, which can include ... Giving them access. Then they have simply found a way around the laws that prevent mandated ujm access
Erm, I don't think so. They cannot mandate you to give them access to your UJM account in any way whatsoever, no matter how they try to word it.
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DMs Guidance UC - UNIVERSAL JOBMATCH AND SANCTIONS 30 Mar 2017 13:11 #475

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The way I see it, any mandate issued by a Work Coach must be reasonable in all of the circumstances. It would therefore not be reasonable if a Work Coach were to mandate a claimant in a way that seeks to circumvent or subvert the law, i.e., mandating as a means of gaining unauthorised access to potected information (UJM)
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DMs Guidance UC - UNIVERSAL JOBMATCH AND SANCTIONS 30 Mar 2017 13:15 #476

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I was never given a UJM cookies factsheet either when I was signing on and setting my account up. I also agree with Tarquin about the UJM access. All they need to know is that we have created an account. They can find it using the email linked to it.
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DMs Guidance UC - UNIVERSAL JOBMATCH AND SANCTIONS 30 Mar 2017 14:52 #484

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One point thou what is it all about the creating a "public CV" with the DWP? The way it is worded you think it was 'mandatory' to allow them access to your UJM account. :blink:


5) For the majority of claimants, creating a profile and public CV in UJ will be an important part of improving employment prospects and where using UJ is required this will normally be included on the Claimant Commitment. However, mandating a claimant to create a UJ account can only be done if all the relevant criteria have been considered and are met. REGISTERING WITH UJ FROM DAY 1 OF THE CLAIM TO UC

Pg 3

And

Failure to comply with a requirement to open an account in UJ 18 Where the claimant refuses or fails to comply with a mandatory request to create a profile and public CV in UJ, the DM has to decide whether in the specific case the 1. request to create a profile and public CV in UJ was reasonable in the claimants particular circumstances (see guidance at paragraph 9 et seq and Note 2 below) and 2. claimant can show good reason for the failure to do what they were required to do considering all the individual facts and circumstances of the case and the reasons for non-compliance. Note 1: Guidance on good reason is in ADM Chapter K2. Note 2: If one or more of the circumstances in paragraph 9 applies

Pg 8


www.gov.uk/government/uploads/system/uploads/attachment_data/file/534893/adm15-16.pdf
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DMs Guidance UC - UNIVERSAL JOBMATCH AND SANCTIONS 30 Mar 2017 15:17 #487

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Good link Dude ;)

Just looking at para.3

UC claimants are expected to do all that is reasonably expected of them to seek
employment and give them the best prospects of securing employment. It is therefore
expected they would look for work through as many different sources as possible
including creating and maintaining an online profile. This may include using UJ if it is
reasonable taking into account the claimant’s circumstances.
1 WR Act 12, sec 17(3)(c

Notice how, in paragraphs 2 and 3 they refer to the Welfare Reform Act 2012 sec 17

There is nothing anywhere in the Welfare Reform Act or any other Act that refers specifically to a requirement to use Universal Jobmatch

Everything printed about Universal Jobmatch by DWP is a crock of shite.

For example, notice how their emphasis in the paragraph above is on all

Perhaps we should start creating our own version of Advice For Decision Makers

UC claimants are expected to do all that is reasonably expected of them to seek
employment and give them the best prospects of securing employment. It is therefore
expected they would look for work through as many different sources as possible
including creating and maintaining an online profile. This may exclude using UJ
because it is a waste of time.
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DMs Guidance UC - UNIVERSAL JOBMATCH AND SANCTIONS 30 Mar 2017 15:32 #489

Tarquin_Flotsam wrote:
The_unwashed_mass wrote:
Just a little if a roach cannot mandate ujm access but CAN mandate you to perform any set activity, which can include ... Giving them access. Then they have simply found a way around the laws that prevent mandated ujm access
Erm, I don't think so. They cannot mandate you to give them access to your UJM account in any way whatsoever, no matter how they try to word it.

Nope but they'll sure as hell try and claim they can lol
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DMs Guidance UC - UNIVERSAL JOBMATCH AND SANCTIONS 30 Mar 2017 16:15 #496

Spanner wrote:
Perhaps we should start creating our own version of Advice For Decision Makers

UC claimants are expected to do all that is reasonably expected of them to seek
employment and give them the best prospects of securing employment. It is therefore
expected they would look for work through as many different sources as possible
including creating and maintaining an online profile. This may exclude using UJ
because it is a waste of time.

Aye ujm is nothing short of a sanctions tool. The same Roach who tried to sanction me over his own abject failure to use it properly, on another week further amazed me with callous stupidity. He looked at all the jobs I'd applied for then searched ujm for a set of jobs in a completely different line of work and said "why didn't you apply for these."
Because I was busy applying for the ones I DID apply for you gimp. The conditionality of UC is 35 hours a week not "do not rest until you have applied for EVERY job in a 90 min travel radius with zero regard for whether you can do any of them"
... Moron
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DMs Guidance UC - UNIVERSAL JOBMATCH AND SANCTIONS 30 Mar 2017 17:49 #515

The_unwashed_mass wrote:
The same Roach who tried to sanction me over his own abject failure to use it properly, on another week further amazed me with callous stupidity.
This reminds me of the first time I came across one of the "new, improved," sanction minded work roaches a few years back, who used UJM to search for about 6 "suitable" jobs for me, printed them out (I was still providing my jobsearch evidence with the old booklet they used to give you) and told me to apply for them. First thing I noticed when I got home was that 4 of the 6 jobs were posted several weeks before, and the vacancy was no longer available. 1 of the remaining 2 jobs said I needed an asbestos awareness ticket which I didn't have, and the final one required me to have a driving license, again which I don't have. When I saw her the next time and told her this, her response was "you telling me this is just you creating barriers". Make of that what you will! Thankfully I was assigned another roach after that appointment, never saw her again.

Anyway, she was just a sign of things to come, her offhand condescending manner which I'd never experienced before until that day is pretty much prevalent today.
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DMs Guidance UC - UNIVERSAL JOBMATCH AND SANCTIONS 30 Mar 2017 18:05 #521

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Tarquin wrote:

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I would have said "No dear, it`s called identifying job description skills I don`t have".....something you should have done before asking me to apply for them!
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DMs Guidance UC - UNIVERSAL JOBMATCH AND SANCTIONS 30 Mar 2017 20:21 #531

My current Roach pulled something similar a while back she gave me 8 or so jobs to apply for. The company was recruiting through DWP itself specifically so when I got home I went to the page she directed me to and they ALL said "email us your CV" but there was no email address, the field had been left blank i had no clue what the company name was because it was hiring through DWP specifically as opposed to handling it's own HR so I couldn't check the corporate site for contact details.

When I tried to point this out i got the usual "well you could have done" list no mate you COULD have given me the damned email address 2 weeks ago don't pass the buck to me you poisonous harpy
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DMs Guidance UC - UNIVERSAL JOBMATCH AND SANCTIONS 31 Mar 2017 10:35 #572

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I had a similar problem with a job printed off by my work-roach :evil: for me to apply for, as the company email had a typo on the printout, so it just keep being 'mail delivery failure' :S . I eventually found there companys postal address and mailed them a copy of my CV to avoid any " didn't apply for this position" malarkey... :pinch:
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DMs Guidance UC - UNIVERSAL JOBMATCH AND SANCTIONS 02 May 2017 10:12 #2223

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comply or die wrote:
I was never given a UJM cookies factsheet either when I was signing on and setting my account up. I also agree with Tarquin about the UJM access. All they need to know is that we have created an account. They can find it using the email linked to it.

Hi Comply,

Yes me neither i think they are getting around this in some job centres by putting the fact sheet embedded within some text on an horrendously long disclaimer when you use your email address to log into their computer system.

I am seriously looking into all this as you know i was shafted by JC a few weeks ago regarding something very similar.


I'd like to know can they get someone to log into UJM with their personal login details in JC when they have never given consent to any DWP staff having access in the first place.

I feel i have a maladministration case coming on with mine and will be taking this all the way if they keep on trying to take the piss out of trying to get me to use UJM in very devious ways.

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