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TOPIC: woman on Universal Credit 'used toilet roll instead of Tampax

woman on Universal Credit 'used toilet roll instead of Tampax 02 Feb 2018 10:03 #6007

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A total disgrace and the TORYS want to hang their thick skinned heads in shame! :evil:


woman on Universal Credit 'used toilet roll instead of Tampax
www.mirror.co.uk/news/uk-news/embarrassed-woman-universal-credit-used-11952592


Thousands of Universal Credit claimants unable to use Gov.uk Verify to apply for benefits.
A classic example of the gov playing with technology in that they haven't a bloody clue ujm,now this what's next ?

www.computerweekly.com/news/252434188/Thousands-of-Universal-Credit-claimants-unable-to-use-Govuk-Verify-to-apply-for-benefits

changes coming in 2018 to your benefits and pension

www.cambridge-news.co.uk/news/uk-world-news/benefits-pension-universal-credit-2018-14232421
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woman on Universal Credit 'used toilet roll instead of Tampax 06 Feb 2018 20:28 #6075

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I do agree with a few of the comments ... those being that washable/cloth sanitary pads or 'Moon Cups' would be a better idea (much cheaper in the long run and also environmentally friendly too).

That being said, I do think it's a crime that the tax on sanitary products is so high. They are a necessity for many women :angry:
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woman on Universal Credit 'used toilet roll instead of Tampax 06 Feb 2018 21:30 #6078

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A telephone helpline is available to help apply for UC, and Jobcentre staff can also assist, but the expansion of UC Full Service assumes that the majority of claimants will prove their identity using Verify. If many thousands of people are unable to successfully use Verify to submit a claim, it is likely to cause significant extra work for Jobcentre staff.
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woman on Universal Credit 'used toilet roll instead of Tampax 06 Feb 2018 21:34 #6079

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So the joke centre employ more people, most of their new employees can't get an account with Verify which leads to yet more staff needed to be hired and so on...
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woman on Universal Credit 'used toilet roll instead of Tampax 07 Feb 2018 09:34 #6085

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Quote: Shadow Cabinet Office minister Jon Trickett said in October last year that the Verify programme was “being handled appallingly”.
“Not only is it inefficient and clearly failing, it also brings into question the security of citizens and the accountability of public services,” he added.

Yet they will march on with it regardless. It states also there is a UC helpline to help with setting up an account, but if they are asking people for a valid passport, driving licence or a credit score, I don`t have any of those. I`m hoping for a `managed` migration to UC or as I call it (utter crap) when it`s my time to be on it rather than have to make a new claim for it.
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woman on Universal Credit 'used toilet roll instead of Tampax 07 Feb 2018 15:27 #6092

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What happens if you don't have passport/driving license.

Also when I first signed I used a short birth certificate. Can you still use a short one or do you need a full birth certificate.
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woman on Universal Credit 'used toilet roll instead of Tampax 07 Feb 2018 15:57 #6093

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This might be helpful Catwoman: www.citizensadvice.org.uk/benefits/universal-credit/interview/prepare-for-your-interview/

It`s a `what to do after you have rung UC to claim it` There is the Freephone UC helpline number on there too. I imagine once they have your National Insurance number, full name/address, age, UK status etc....they would then tell you what you need to take to your UC interview at the job centre within 7 days according to this webpage. So the call centre person should tell us what documents we take in if we don`t have a driving licence or a passport or can produce a credit score report.

Or in reality, we will probably hear the words, "This call will self destruct in ten seconds". If you have not understood what you were told by the person you spoke to, TOUGH! :dry:
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woman on Universal Credit 'used toilet roll instead of Tampax 07 Feb 2018 15:59 #6094

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Taken from the above CAB link:

Arranging the interview
You’ll need to arrange an interview at your local jobcentre within 7 days of applying online. If you don’t arrange the interview in time you might have to start your application for Universal Credit again.
You should be given a phone number to call to arrange your interview after you apply online. You’ll need your national insurance number with you when you make the call.
If you aren't given a phone number, call the Universal Credit helpline to arrange your interview.
Universal Credit helpline
Telephone: 0800 328 5644
Open Monday to Friday 8am to 6pm
Calls to this number are free.
The person you speak to when you arrange your interview will tell you what documents you’ll need to take with you.
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