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TOPIC: UC Full Service Video

UC Full Service Video 15 Mar 2018 16:04 #6529

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UC Full Service Video 15 Mar 2018 17:02 #6530

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Thanks for this Paul. I don`t know what`s worse though, watching this video or a horror movie as both are likely to frighten the s**t out of people! Let me start by picking up on something at the start of this video. Requiring a mobile phone number to make a claim. Please see the following link to a freedom of Information request from 2015:

www.whatdotheyknow.com/request/300549/response/740144/attach/html/2/FoI%204697%20reply.pdf.html

The part that also got my blood up was `verifying your identity` by choosing one of their chosen companies to `check you out`. One being the Post Office? Then they go on to explain the online journal and how that seems to be a shackling of claimants to their computers or mobile phones on a daily basis to either check incoming `actions` to take or for us to record things onto it.

I also didn`t liked the sneaky part on the first time claim about telling us "if you have any health problems that prevent you from working". No doubt anyone ticking this box would fail, or be asked to fill out an ESA50 form instead or a UC50 to explain their illness.

Am I right in thinkingthat it`s best to have advice when making a new claim for Universal Credit rather than messing about and trying to do it online alone? Looking at this video, I feel that`s a must.
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UC Full Service Video 15 Mar 2018 17:12 #6531

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Also found this: www.gov.uk/guidance/universal-credit-full-service-and-live-service

Taken from the above link:

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UC Full Service Video 15 Mar 2018 18:28 #6532

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Think I prefer a Horror Movie; Opps I have just watched one, :ohmy:
IF anyone was stupid enough to Give all the Information they ask for,
A Sanction will hit them at the speed of Light;
God Help everyone with Incomes below £25,000 in the future [ That's all of Us ]
This Government wants ALL Social Security Scrapped; :angry:
Future ?; What Future :evil:
YNWA: You'll Never Walk Alone
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UC Full Service Video 16 Mar 2018 00:37 #6533

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If you get a bad work coach like my last one. They can really make your life hell with the journal messages on the to do tab.
Toads - Philip Larkin
Why should I let the toad work, Squat on my life?
Can't I use my wit as a pitchfork And drive the brute off?
Six days of the week it soils,With its sickening poison -
Just for paying a few bills! That's out of proportion...
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UC Full Service Video 16 Mar 2018 08:49 #6536

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moogs, did you or anyone else reading this, find that you HAD to have, or disclose a mobile phone number either when making your UC claim or during it? I`m just curious to find out if requiring one (other than giving an email address and a home phone number) are sufficient? I can`t imagine everyone who claims Universal Credit either has a mobile or can use one, especially a Smartphone. I`m thinking Older claimants, people who have issues using technology etc.....so I would doubt this mobile phone query. I can`t imagine my life being sane if I was a slave at the end of my mobile phone. Thing I`d throw it in a river first.
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UC Full Service Video 16 Mar 2018 11:52 #6537

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I haven't been moved over yet. My JC appears to be 50% UC and 50% JSA. The work coaches have 2 days of UC and 2 days of JSA a week.

I'm dreading having to do verify etc. I have no photo ID. (How many long term unemployed would have a current passport or be able to keep a car?) Also don't have mobile phone. For a one off message/code would have to use daughter's phone which isn't practical.

My ex coach from hell said I would be moved over Feb/March so could be anytime or even put off until final deadline date
Toads - Philip Larkin
Why should I let the toad work, Squat on my life?
Can't I use my wit as a pitchfork And drive the brute off?
Six days of the week it soils,With its sickening poison -
Just for paying a few bills! That's out of proportion...
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UC Full Service Video 16 Mar 2018 11:57 #6538

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Thanks for clarifying moogs. My advice would be to (1) firstly, we make sure than if we DO have to claim UC online (as apposed to a managed migration from JSA/ESA to UC) that we don`t need to provide a mobile phone number when filling in the online claim form, but if it`s a `mandatory field` then what do we do? We can`t type in a false 07566 77*** because they would USE that false number to send messages on and would soon realise it was fake. So that`s a no brainer. I`m just wondering how anyone claiming online would get around this problem if the site is insisting we input a mobile phone mumber?
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UC Full Service Video 16 Mar 2018 12:09 #6539

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Something else to note from this freedom of information request from last year:
www.whatdotheyknow.com/request/441782/response/1075951/attach/2/4639%20Reply.pdf?cookie_passthrough=1

I `think` having a Universal Credit journal is not so much for applying a CV or providing job search evidence (although we can use it for these), but more as a `communications` access point between us and our work coach/UC hub? I think that`s why they insist on claimants having a Universal Job Match account for CV`s, cover letters recording applications etc....the journal is more linked to our UC payments, updating changes in circumstance, communicating with our work coach or in-putting questions/answers.
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UC Full Service Video 16 Mar 2018 12:52 #6540

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So the online journal will make it easier for them to order you around especially if you haven't given them your email address.
They'll be able to contact you at any time telling you to attend a job fair, appointment ect..

How will the post office check your identity?
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UC Full Service Video 16 Mar 2018 16:59 #6541

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Catwoman wrote:
They'll be able to contact you at any time telling you to attend a job fair, appointment ect..

That seems to be what this whole Universal Credit is based around Catwoman. Control. I haven't checked the companies listed in the video (haven't had time) but the Post Office would possibly verify someone`s address and/or account details if they held a post office account but I`m not too sure what they want verified as a whole. I want to find out more about a `new` claim made online and if we didn`t include an email address or a mobile number, does that mean we can`t MAKE a claim for UC? I doubt that would be the case for everyone, but online claims show this to be the case. What happens to people who don`t have personal/private access to their own computer or own a mobile phone then? Do they overlook these requirements? Are they mandatory?
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UC Full Service Video 19 Mar 2018 15:20 #6575

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Catwoman wrote:
So the online journal will make it easier for them to order you around especially if you haven't given them your email address.
They'll be able to contact you at any time telling you to attend a job fair, appointment ect..

One a side point Catwoman, FoI 4639 (27/11/17)
www.whatdotheyknow.com/request/441782/response/1075951/attach/2/4639%20Reply.pdf?cookie_passthrough=1

“It is not a mandatory requirement for the claimant to provide the required work search evidence via their journal. The claimant must be able to provide written evidence of their work search.”.

However, I do feel it is a backdoor way to get you do more and more online?
Do not let the behaviour of others destroy your inner peace.
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UC Full Service Video 19 Mar 2018 15:31 #6576

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@CoD" I haven't checked the companies listed in the video (haven't had time) but the Post Office would possibly verify someone`s address and/or account details if they held a post office account but I`m not too sure what they want verified as a whole. I want to find out more about a `new` claim made online and if we didn`t include an email address or a mobile number, does that mean we can`t MAKE a claim for UC? I doubt that would be the case for everyone, but online claims show this to be the case. What happens to people who don`t have personal/private access to their own computer or own a mobile phone then? Do they overlook these requirements? Are they mandatory?"


www.whatdotheyknow.com/request/371073/response/905603/attach/html/3/4330.pdf.html

You can do ‘Verify’ in person thou from this FOI. However, most Roaches would want you to do it online or with a private company? :blink:

“In Universal Credit full service once the claimant has completed their online claim they are presented with an action to verify their identity online. They can then choose to verify their
identity using GOV.UK Verify and are instructed that this will save them time, rather than
coming in for an identity verification interview.
If a claimant cannot, or does not wish to verify
their identity with GOV.UK Verify they can choose to book an identity verification interview
instead by choosing "I can't verify online".
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UC Full Service Video 19 Mar 2018 17:22 #6577

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Thanks dude. It seems we are not given much choice here BUT to claim online AND to verify online. Although they do say we can meet face to face for the verification process. I just hope I`m still on ESA when this whole silly mess that is UC finally comes my way and I`m managed onto it rather than have to claim it.
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UC Full Service Video 23 Mar 2018 00:20 #6609

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I will try and watch the video again asap but I am sure it says somewhere that they will try and exhaust every possibility listed to verify us but can do so through somebody like a GP instead if this is still not possible, meaning; that the cretins can do that anyway so why not do it in a way that automatically covers everybody from the start. If that is the case then it might catch on and people sit back and let them do all the verifying causing a backlash from GPs (they just said such as a GP, no other public figure or official). My mobile actually ended up in the canal so they can go snorkle for it :P

Like one woman in a related video at the end of this one said: in a couple of weeks her internet will probably be cut off after all the delays in getting her UC. How would she then access and complete her journal? Remember I used to work in public libraries and most only have a handful of PCs available, limiting the time an individual (no provision for couples btw) can go on sometimes to 30 minutes if there is a long queue and many do not open every day since...wait for it...CUTBACKS!

Another points out that it doesn't save the taxpayer anything by forcing single parents back to work because the govt offer to pay 85% of chidcare costs after stopping your benefits so that somebody else can look after your kids instead.

It is still on the cards that the tories will make complete fools of themselves as UC crashes on the rocks. A more sinister thought I had tonight was that if we are going to war with Russia then it won't matter so much because there will be chaos and picking up the pieces afterwards. This might be a more plausible explanation for why they are still rolling out even after some conservative MPs have expressed concerns following visits from their constituents in difficulty. I guess the usual is more likely to apply though; that they are so grossly out of touch with society in general living in their little bubble that they just think the poor make up things like mental illness, poverty and homelessness and that we should all just keep calm and carry on, well whack a coupla million in my account theresa and I jolly well will.
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UC Full Service Video 23 Mar 2018 08:57 #6611

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Verc wrote:
My mobile actually ended up in the canal so they can go snorkle for it

And no doubt they would Verc if they thought they could revive it to pester you!
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