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TOPIC: Claimant Service and Experience Survey

Claimant Service and Experience Survey 22 Jul 2018 08:45 #9454

  • jobber
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No doubt this bullshit covers all forms of 'service' the government are seriously deluded, anyone believe this crap.

Claimant Service and Experience Survey

assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/693573/dwp-claimant-service-and-experience-survey-2016-2017.pdf

I guess as they are currently dealing with historic all time lows at joke shops;again thats if joe public actually believe what they are being fed, then this survey may have a modicum of truth to the stats ??????????????????????????

Should have put this in bold eat the start before making this look all singing and dancing so to speak.

Methodological considerations

"The survey is designed to cover claimants of ten key benefits who had been in touch with DWP over a three month :cheer: period shortly prior to the start of fieldwork. Should have conducted this over a 2 year period i bet there would be a serious increase in dis satisfaction then :)

This includes contact with DWP and Jobcentre Plus but not any subcontracted or independent bodies. Therefore, it is a survey of contacting claimants rather than all
benefits claimants. "
:cheer:
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Claimant Service and Experience Survey 22 Jul 2018 09:29 #9455

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"Most are Satisfied with DWP Performance" :woohoo: :evil:

I Think Everyone here on Welfare Central Should be asked for there input;
I Guess the Results would be VERY DIFFERENT from the bullshit the DWP has dreamed up ! :ohmy:
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Claimant Service and Experience Survey 22 Jul 2018 23:47 #9463

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Not fit for purpose and getting worse!
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