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TOPIC: Does Universal Credit mean you only go to the jobcentre a few times a year?

Does Universal Credit mean you only go to the jobcentre a few times a year? 24 Aug 2018 11:23 #9939

  • Tufty
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When I went to sign on today my work coach said that I’d soon be moved to Universal Credit and that I would not have to sign on each fortnight and that I’d only ever see a work coach a few times a year. She said that my job search proof was to be put in an online “journal” similar to the way Universal Jobmatch recorded job proofs. She said that I would be able to contact the jobcentre online. She didn’t go into any detail when I asked more.

If she is right, then not having to see work coaches every fortnight would be a good thing. I hate the jobcentre and so any way that I can avoid them is a good thing to me. But she might be wrong, as many coaches have been wrong about things in the past.

Has anyone else been told this?
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Does Universal Credit mean you only go to the jobcentre a few times a year? 24 Aug 2018 11:35 #9940

  • nemesis 3
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Seems to be the case Tufty up here in the Northwest. Over a year now I have been on UC and not once have I been into JC. All done online.
I bet if you not doin your jobsearch and fillin in ur diary tho they would be pullin ur in left right and center.
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Does Universal Credit mean you only go to the jobcentre a few times a year? 24 Aug 2018 11:44 #9941

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I'm also in the northwest nemesis. If you haven't had to go to the jobcentre in all that time then UC is a good thing - if only for that.

I just realised that I started this thread in the wrong forum category. I meant to put it under "Benefits".

ADMIN: Have Moved to "Universal Credit" ;)
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Does Universal Credit mean you only go to the jobcentre a few times a year? 24 Aug 2018 17:49 #9951

One thing I am curious about, as it appears everyone in my area will be on UC by the end of the year, is how much notice they will give you if they do call you in for an appointment. 24 hour notice could be an utter pain if you had something planned the next day. At least going in to sign on every two weeks at a certain time gives you a bit more freedom between appointments. Being on an online UC journal being monitored every fecking day to me is much worse than how it is now.
Flotsam: People who are considered to be worthless or to have been rejected by society.
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Does Universal Credit mean you only go to the jobcentre a few times a year? 24 Aug 2018 18:26 #9952

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My feeling is having the UC online journal means they can monitor our job search when it`s due if they have access to the account? Not too sure if the journal is private or if work coaches insist on being able to view the content without us having to give consent? Either way, Tarquin is right about being contacted on a whim which is a bit like their brown envelopes hitting the matt when we least expect them. I do like the idea that being on UC may not mean as many meetings in a job centre, but there is usually a price to pay for that and I`m not convinced they leave everybody alone and only want to meet us twice a year? Might be the case for the few but not the many. I know someone who gets called in every two to three weeks and he does everything `by the book` and they STILL ask him to go in even though he`s a good bus ride away from the job centre. I think that`s crass personally to ask people who live semi-rurally to attend so often.

UC is a monitoring system and they know it. I feel for those who are tasked to go to a library every day to access a computer and expect to manage an online account with all the problems that could bring. Queues, bus not turning up on time, not being able to travel due to bad weather, the mental strain of looking at jobsites every day...
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Does Universal Credit mean you only go to the jobcentre a few times a year? 24 Aug 2018 19:29 #9955

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One thing I am curious about, as it appears everyone in my area will be on UC by the end of the year, is how much notice they will give you if they do call you in for an appointment. 24 hour notice could be an utter pain if you had something planned the next day. At least going in to sign on every two weeks at a certain time gives you a bit more freedom between appointments. Being on an online UC journal being monitored every fecking day to me is much worse than how it is now.

Every two weeks they phoned me at first and this was always an appointment booked in my UC for me to see and then the next one would be asked by them on the phone what day and time,
They cant just ask you to come in, login, or phone you unless the appointment is booked in your UC and you dont have to login to your UC everyday so long as you do your 35 hours jobsearch a week .
So they couldnt ask you come in say 24, 48 etc hours .
They now book my appointments at once a month .
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Does Universal Credit mean you only go to the jobcentre a few times a year? 25 Aug 2018 08:43 #9960

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So if I`m sat here for example and my internet has crashed, or my laptop decides to throw a wobbly, how do I retrieve any `messages` my coach might have send to me? Am I supposed to race to the nearest Library in a panic incase my online journal has a message I know nothing about? Or do I call the UC helpline to tell them I have no internet? :unsure:

Just wondering what the protocol is around such a thing happening. I can`t imagine they would say don`t worry, just log in again when things come back online or you have £300 for a new laptop....
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Does Universal Credit mean you only go to the jobcentre a few times a year? 25 Aug 2018 14:44 #9966

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Tarquin_Flotsam wrote:
One thing I am curious about, as it appears everyone in my area will be on UC by the end of the year, is how much notice they will give you if they do call you in for an appointment. 24 hour notice could be an utter pain if you had something planned the next day. At least going in to sign on every two weeks at a certain time gives you a bit more freedom between appointments. Being on an online UC journal being monitored every fecking day to me is much worse than how it is now.

At least with 24 hours notice we won’t have more than that time to dread going in, rather than dreading it for two weeks—I’m speaking for myself. Unless they make the online job application record process the same as it is with FaJ—i.e. job searches are time-stamped, it will probably make little difference to our lives. I’ll just continue as I do now with the advantage that I don't have to see them as much. I’m sure there will be FOI requests we can find that say we don’t have to give them access to our UC online accounts. The less physical contact I have with them the less I can be trapped into saying “yes” to something they hoodwink me into doing. Not all of us are as confident about dealing with them in person as you are Tarquin.
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Does Universal Credit mean you only go to the jobcentre a few times a year? 25 Aug 2018 15:03 #9967

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nemesis 3 wrote:
Seems to be the case Tufty up here in the Northwest. Over a year now I have been on UC and not once have I been into JC. All done online.
I bet if you not doin your jobsearch and fillin in ur diary tho they would be pullin ur in left right and center.

Can you tell us more about the journal you have to keep? How detailed does it have to be? Can you cut and paste an extract from it here (leaving out personal details) to give us an idea of what to put there. Better still, can you do a screenshot of a blank journal page so we can see what the layout is etc?
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