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TOPIC: 5 week wait and awarded ZERO UC!?

5 week wait and awarded ZERO UC!? 05 Feb 2019 18:36 #13767

  • chester2
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Just a head scratching rant/moan really.
Made a claim on jan4th and was found to be gainfully employed which i thought was a relief as job coach said i am on 0 hour job search and dont have to go back in.
He understood work was in a slump,big job fell through hence i had to claim till things picked up.

Yesterday i declared my earnings of £000.00 earned jan 4th til feb 4th and found out today that i have been awarded FUCK ALL POUNDS...zero,zip,nowt.
My housing trust were ok but council tax have now got me on FULL payment.They said if UC gave me nothing its because ive earned over a certain threshold.

So five weeks waiting to pay rent,council tax and who knows maybe even a bit of food..yknow just as a treat ;) and im getting fuck all.

Not even sure where to start trying to get this sorted.

Cheers for the rant.
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5 week wait and awarded ZERO UC!? 05 Feb 2019 19:56 #13769

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if they can get away with giving you 0. they will, and most likely get enjoyment out of it.bastards. if i were you i would go to your local citizens advice bureau , that cant be right.
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5 week wait and awarded ZERO UC!? 05 Feb 2019 20:30 #13770

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Yeah thats the plan tomorrow.Massive ballache and stress but needs sorting.
It was my first payment and looks likes they've f... it up or given me nowt for some reason that needs appealing.
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5 week wait and awarded ZERO UC!? 05 Feb 2019 21:10 #13771

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Another great example how well UC is working for us :angry: hope you get it sorted quickly Chester clearly its one of there classic mistakes they are so well known for when it comes to UC
#KeKLivesMatter
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5 week wait and awarded ZERO UC!? 06 Feb 2019 12:42 #13789

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chester2 wrote: My housing trust were ok but council tax have now got me on FULL payment.They said if UC gave me nothing its because ive earned over a certain threshold.

chester, I know you said you would be seeking advice from CAB and that`s always the best route to take in situations like this. However, having been dealing with my own council conundrums (esa was stopped) you go to your council revenues offices, take your UC paperwork, wage slips and anything else you have to hand (including a recent bank statement if you have a current one) and show these to the person at the desk. If you have had NO payment from work you have done or from UC, the council/Housing people need to know this and will backdate any over or underpayments on your file.

I got a letter from my own council this morning saying I don`t have to pay any rent because I filled out a `change of circumstances` form when my esa was stopped and this means your housing benefit and council tax fall into a `nil income`. I know your on UC and your circumstances are not the same as mine, but the emphasis here is on getting in touch with your council (in person preferably) and showing them your proof of income etc...

Let us know how you get on and yes, UC is supposed to pay you and then deduct accordingly any wages you have earned in that month. It could be that you gave them information about earnings before your UC payment was due to be paid into your account? They have an AET (administrative earnings threshold) and if your earnings are above this AET, you get zero UC. The CET (conditionality Earnings Threshold) is set at £338 a month.

It`s baffling why they haven`t paid you, but logic says there is obviously something amiss.

See this:
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5 week wait and awarded ZERO UC!? 06 Feb 2019 14:59 #13811

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Hey thanks for that info.
Didnt think of going to the council re housing - just went straight to my housing trust.

Suppose i have nothing to lose by taking bank statements in to them.I'll do that tmrw,

All i got today from almost an hour on phone to uc at job centre was to get a mandatory reconsideration request form.
Went to cab and they suggest i get same form.
Thing is the form doesnt have a f... postal address and nor does my UC payment statement i had printed yesterday at job centre.

Other strange thing is i logged into my uc account today and had a new uncompleted task asking if i earned less than £430 last month,if ive had time off in last 12 months and if i live with anyone.
Found it strange as i didnt get any txt message telling me to login to complete a task/question.
I need to find a postal add for mandatory thingy form,send it off and wait and go council tmrw.

Who fecking knows whats happening!

Thanks again for youre help.I'm broke and shatting it at the thought of another month of unpaid rent and praying a few jobs come off this month.
Cheers
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5 week wait and awarded ZERO UC!? 06 Feb 2019 15:33 #13821

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chester, I can`t say which office your MR form should be sent to but your job centre should know or ask a question in your journal? I received an ESA decision recently and the address I send MY mandatory reconsideration form to is ON this letter. You obviously have a UC notification but it has no postal information. So what you need to ask them is, you have a MR form to submit but do not know (and were not told) who to send it to? Tell them your job centre address.

If they told you to send it to a decision maker (that`s normally who decides these decisions) they really should have given you a pre-paid envelope or told you who to address it to. Chances are you might be handing in to your actual job centre? They can scan documents you know.

Whoever deals with your council tax/housing benefit, they need to know what`s going on in order to adjust your records. You made a claim for UC, you are self employed? But didn`t have any income to submit for that first month? Yet they didn`t release any UC payment to your account?

Question why you didn`t receive a text alert for your journal entries. I`m sure member london123 was asked this same question about earnings and he just answered ZERO! Hopefully he will read this and clarify what he did.
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5 week wait and awarded ZERO UC!? 06 Feb 2019 16:00 #13822

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Could this problem have arisen because of the income 'assessment period'?

'2.The claimant was receiving a jobseeker's allowance when he found temporary work from 3 to 26 November 2015. He was not paid until 15 December 2015. When the work was complete, he was told that he could no longer claim a jobseeker's allowance and had to claim universal credit. This he did and an award was made. The first assessment period under the award was 1 to 31 December 2015.'

www.bailii.org/uk/cases/UKUT/AAC/2018/332.html
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5 week wait and awarded ZERO UC!? 06 Feb 2019 16:03 #13823

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Whoever deals with your council tax/housing benefit, they need to know what`s going on in order to adjust your records. You made a claim for UC, you are self employed? But didn`t have any income to submit for that first month? Yet they didn`t release any UC payment to your account?
YEP thats right.

Yeah i just left a message on my online journal requesting and address but thats a better idea to take it to job centre and ask them to scan it/submit it.

I went to council tax expecting to get a reduction and the wankers eyes lit up when he saw a ZERO as its linked to UC he thanked me for informing them and ive ended up paying friggin more.
Youve given me plenty to get on with tmrw.Thanks again and good luck with your situation.
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5 week wait and awarded ZERO UC!? 06 Feb 2019 16:19 #13826

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I`m sure this will get sorted chester. When these `glitches` happen, there is always an explanation. As Searcher suggested, it could be something to do with the date something was (or wasn`t) submitted. Assessment periods can fall depending on when the claim was made and the payment date itself. ¬m sure DWP have people running around like headless chickens every day trying to fix everyone`s problems with these scenarios and many take a while to sort out.

Going back to the beginning, you made your UC claim on the 4th January. Did they actually give you your first payment date when you were making your claim/after you completed the claim? Was it the 4th February or the 5th February? Something strange either way because if you submitted `0` zero income for that period, I`m baffled as to why you didn`t receive any UC money. Not surprised though.....

I imagine this monthly submission of what you have earned, or haven`t earned will be a nightmare if you keep having to contact your council depending on whether you have earned anything or not? Strangely enough, I`ve just looked at the letter I received from my council and it`s solely related to housing benefit and NOT council tax. I did tell them that I would continue to pay my CT though as it isn`t a high amount, but given I have a `nil income` claim at the moment, I`m surprised CT wasn`t included in their calculations.
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5 week wait and awarded ZERO UC!? 06 Feb 2019 16:28 #13828

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5 week wait and awarded ZERO UC!? 06 Feb 2019 16:53 #13829

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Hi.
Just got this message on my journal.Seems ive well and truly cut my own throat by making a UC...and not sure what to do now.
Seems as ive been found gainfully employed they base the sum im allowed on their MIF of £1091 per month...even tho ive declared no earnings.
I mean ffs i made a claim because work had been dead and was told at least id get my rent paid if i go on UC.

Hi David,

The reason for your payment being nil this month is due to the application of a Minimum Income Floor of £1091.06 being applied to your claim. This has been applied because it was decided that you were gainfully self employed at your self employment interview and you have been running your company for more than 12 months.

In terms of the advance repayment, this is with debt management, you would need to contact them on 0800 916 0647 to discuss the repayments for this.

Regards,
Sophie
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Sophie

Blackpool Service Centre
Oh yeah and they want the £620 advance payment back..yeah ok then.Thats another bill i'll pay with fresh air HAHAHA.
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5 week wait and awarded ZERO UC!? 06 Feb 2019 17:26 #13830

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comply or die wrote:
chester, I can`t say which office your MR form should be sent to but your job centre should know or ask a question in your journal? I received an ESA decision recently and the address I send MY mandatory reconsideration form to is ON this letter. You obviously have a UC notification but it has no postal information. So what you need to ask them is, you have a MR form to submit but do not know (and were not told) who to send it to? Tell them your job centre address.

If they told you to send it to a decision maker (that`s normally who decides these decisions) they really should have given you a pre-paid envelope or told you who to address it to. Chances are you might be handing in to your actual job centre? They can scan documents you know.

Whoever deals with your council tax/housing benefit, they need to know what`s going on in order to adjust your records. You made a claim for UC, you are self employed? But didn`t have any income to submit for that first month? Yet they didn`t release any UC payment to your account?

Question why you didn`t receive a text alert for your journal entries. I`m sure member london123 was asked this same question about earnings and he just answered ZERO! Hopefully he will read this and clarify what he did.

strange thing is i logged into my uc account today and had a new uncompleted task asking if i earned less than £430 last month,if ive had time off in last 12 months and if i live with anyone.
yes i had the same,on my journal. you cant write any thing its all box ticking, i just ticked the lowest amount , there was no zero,think i ticked £400
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5 week wait and awarded ZERO UC!? 06 Feb 2019 17:32 #13832

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Hi mate,
Yeah i did mention that in my message but they didnt address it in their reply.
You down as self emp too then?How fkd up eh?you must earn xxxx or we wont give you a penny.
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5 week wait and awarded ZERO UC!? 06 Feb 2019 17:34 #13833

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chester2 wrote:
Hi mate,
Yeah i did mention that in my message but they didnt address it in their reply.
You down as self emp too then?How fkd up eh?you must earn xxxx or we wont give you a penny.

no im not self employed, im on sick at moment.
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5 week wait and awarded ZERO UC!? 06 Feb 2019 17:42 #13835

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chester, the system has obviously been set up as you being self employed/running your own business and that monthly MIF amount seems to be what DWP expect self employed people to meet each calendar month. It`s a kick in the damn teeth, I know, but your other option is to get that changed to being a UC claimant who is looking for `other work`. But I`m not sure (or even if you want to) go down that route or how you change it?

I`ve seen TV news interviews where self employed people (one a taxi driver the other a photographer) came unstuck in the same situations and job centre told them to find `other `jobs because after 12 months, they would no longer support their `business` due to not meeting the MIF requirements each month. :( It`s a bit like them saying, we won`t support your ideas anymore so find a job.

The important thing here chester is to get some advice from CAB or other independent places because you can`t not sit there and not live off fresh air. You have a UC claim set up, but if your earnings are not meeting their expectations, I`m afraid you may need to re-think it.
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5 week wait and awarded ZERO UC!? 06 Feb 2019 19:48 #13840

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Yeah i hadnt even seen the obvious until my brother pointed out same as you - i just go from being self emp to now unemployed.
I'd gotten distracted thinkin this must be a fk up to simply change claim.Now sure how easy they're going to make that though haha.
Pissed off as although i dont earn a lot id always(until recently) got by,saved cash for rainy days,paid my own N.I. and this is the help you get when times are tough.

Thanks again for the help and advice folks.
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5 week wait and awarded ZERO UC!? 06 Feb 2019 22:20 #13845

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If you have not already done so please check out this link:
www.gov.uk/government/publications/challenge-a-decision-made-by-the-department-for-work-and-pensions-dwp

It gives a step by step guidance on how to ask for a Mandatory Reconsideration (MR) of a decision that you don't agree with

It has the appropriate form that you need to fill in as well as advice on how to fill it in.

Once you have filled it in you print it out, sign it, then send it, along with any other appropriate evidence, to the address at the top of decision letter you got.

Not sure how good the DWP helpdesk is at dealing with claimant calls or emails but for what it’s worth here it is:

Please contact the DWP Online helpdesk.
Phone: 0800 169 0154
Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
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